# Magnor - Full Website Content Feed
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## Title: A water treatment equipment manufacturer in business for over 60 years
> Source: https://www.magnor.ca/en  
> Group: Core Pages  

A leading Canadian designer and manufacturer of municipal and industrial water treatment systems 

A partner for your drinking water and process water treatment projects

What contaminants do you want to treat?

Find a solution

### Our mission is to provide peace of mind, whatever your water treatment project. We achieve that by delivering on our three promises to you:

#### Personalized assistance

We work with you to build a custom water treatment system designed to meet your specific needs. We are there for you before, during, and after your project.

#### Guaranteed performance

Our experienced, multidisciplinary team makes sure we maintain the highest standards of quality and performance at every stage of our operation, from design and manufacturing to installation and commissioning. Because your peace of mind is our business.

#### Long-term support

With over 55 years of experience, we are well positioned to understand long-term projects. We offer preventive equipment maintenance services, and we have a technical team to support you throughout the years.

+ 200

projects

drinking water treatment

+ 50

projects

process water treatment

- Pharmaceutical Industry
- Booth Centennial (Ecotex)")
- Jean Doré Beach

+See more

### Issues

At Magnor, we have the expertise to deliver custom water treatment solutions designed to address the parameters you need to control.

- Hardness
- Iron
- Manganese
- Trihalomethanes

+See issues

### Solutions

At Magnor, we build custom water treatment systems designed to control one or more specific parameters depending on your needs.

- Greensand Filters
- Water Softeners
- Anion Exchange Resin Systems

+See Solutions

### Your peace of mind is our top priority!

Save time and money with our maintenance plan

See our after-sales service

### Magnor or its employees are members of:

---

## Title: After-sales service
> Source: https://www.magnor.ca/en/after-sales-service  
> Group: Core Pages  

### At Magnor, we provide outstanding after-sales service

Our team of local service technicians (see map) will support all the repair and maintenance needs for your water treatment equipment.

Through its partnership with [Aureus Solutions](https://www.aursi.ca/), Magnor's authorized service technicians are available from Nanaimo (BC) to St. John's (NL). In addition, [Aureus](https://www.aursi.ca/) can support you directly with complementary services to Magnor, such as Standard Operating Procedures Development, Asset Management and Planning, Sampling, Operational Support, Process Optimization, Compliance Management and System-Specific Training.

#### On-demand parts and repairs

We provide fast and efficient part replacement and repair services across Canada. Whether you’re dealing with equipment failure or simply want to take preventive action, our team can bring you the parts you need, where you need them.

#### Regular system checks

Regular system checks are a great way to prevent equipment failure and ensure your water treatment systems are operating at peak performance.

#### Upgrades

Our refurbishment service is designed to help you upgrade, modernize, optimize and recondition your existing equipment.

### Emergency service 450-655-1711

### Your peace of mind is our top priority!

#### Save time and money with our maintenance plan.

- Get priority access to a Magnor technician
- Receive personalized support and assistance
- Avoid paying travel charges
- Enjoy faster service

### Our packages\*

###  

|  | Basic | Premium | Premium + |
|---|---|---|---|
| Remote advice and support | 6 hours | 8 hours | 8 hours |
| Consultations with other Magnor professionals |  | 2 hours | 2 hours |
| Regular business hours - Monday to Friday | 8 a.m. to 4 p.m. | 6:30 a.m. to 5 p.m. | 6:30 a.m. to 5 p.m. |
| Option to book a time slot |  |  |  |
| Replacement part search | 5 hours | Unlimited | Unlimited |
| Annual remote equipment check |  |  |  |
| Remote basic training |  |  |  |
| Regular remote system checks |  |  | Optional |
| Detailed system training |  |  | Optional |
| New operator training |  |  | Optional |
| Pre-scheduled on-site visits |  |  | Optional |
| Other custom requests |  |  | Optional |

\*Terms and conditions available upon request

#### Options available for all packages

- Add one annual on-site visit
- Add a remote access program
- Add a bank of hours, and enjoy a lower hourly rate (for 5 hours or more)

### Reasons to consider a Magnor service plan:

1. For customized investigations by our experts;
2. To reduce unplanned system downtime;
3. To reduce and better plan your maintenance and operating costs.

**When you request a service call from Magnor, you can rest assured of the following benefits:**

- **An entire team dedicated** to quotations;
- **Maintaining and updating your file with us;**
- **The involvement of our technical professionals** and engineers, as needed;
- **Accountability for our service recommendations** on your systems.

**Magnor is building the best service offer in the industry. here's an overview of our infrastructure:**

- **Efficient response to your requests** from a dedicated service and customer satisfaction specialist;
- **Improved response times** with our new service management software;
- **A larger inventory of typical parts** with the addition of a new warehouse;
- **A dedicated 7-person service team** in Quebec;
- **The addition of remote service plans to our offering;**
- **24/7 emergency response service**.

**You have questions? Read our [FAQ](https://www.magnor.ca/medias/iw/Magnor-FAQ-Transition-Plans-de-service-AN-Final.pdf)**

For close to 60 years, our priority has been to give you peace of mind with your equipment.

And that will never change!

Contact us to : 1 800 572-1711 | <servicetech@magnor.ca>

---

## Title: Contact Us
> Source: https://www.magnor.ca/en/contact  
> Group: Core Pages  

**Head Office and Manufacturing Plant**

[1271 rue Ampère, bureau 102 Boucherville QC J4B 5Z5](https://maps.app.goo.gl/o8GoEusFRyxGdMcdA "Google Map")

**Regional Office**

[1815 Ironstone Manor, suite 13 Pickering ON L1W 3W9](https://goo.gl/maps/r2LcFhXtKb5vY4NQA "Google Map")

**Authorized Service Technician**

P 450 655-1711

Toll Free +1 800 572-1711

**Technical service and emergencies** 450-655-1711 ext: 1 <servicetech@magnor.ca>

Monday to Friday between 8:00 AM and 5:00 PM Evening, Weekend and Holidays - **EMERGENCY**

**Sales Team** 450-655-1711 ext: 2 <ventes@magnor.ca>

**Projet Management Team** 450-655-1711 ext: 3 <projets@magnor.ca>

**General Information** 450-655-1711 <info@magnor.ca>

---

## Title: Expertise
> Source: https://www.magnor.ca/en/expertise  
> Group: Our Services  

### Our eight-step approach

At Magnor, we take an eight-step approach to every project, whether we’re called to treat municipal drinking water or industrial process water.

Click on each step to .

1Interpret 2Propose 3Test 4Design 5Manufacture 6Commission 7Maintenance 8Upgrade 

1) Interpret ## Interpret raw-water data

The first step in properly identifying your water treatment needs is to interpret your raw-water data. Too often, misinterpreting data can lead to the wrong treatment, such as using high levels of chlorine, even though the cause has not been clearly identified. That’s why it is particularly important that you get the right support when interpreting your water analysis data.

Magnor can help you interpret that data to better define your water treatment needs. Over the years, we’ve become experts at interpreting both process-water analysis data for various industrial applications and raw-groundwater analysis data associated with known issues.

We specialize in identifying parameters that are not within acceptable limits based on current drinking water regulations or process requirements. We work both with water treatment train designers and directly with customers to meet their specific needs.

2) Propose ## Propose solutions

After interpreting the water analysis data, we help designers and customers determine the water treatment steps to be followed in compliance with regulatory and application-specific requirements.

At Magnor, we use a range of physical and chemical processes to treat various parameters, and we have developed extensive expertise in designing and manufacturing both simple and complex water treatment trains. Our water treatment systems may feature one or more steps that must be connected to deliver a level of water quality that meets government standards or process requirements.

3) Test ## Small-scale treatability tests

We assist customers and their designers in developing and performing treatability tests to address technology uncertainties associated with water treatment projects. Treatability tests are intended to validate treatment solutions for controlled parameters and vary depending on performance requirements outlined in industry-specific standards and regulations. Such tests are sometimes required for a minimum period of time or only as needed to meet complex water treatment challenges.

Treatability tests are carried out on-site by Magnor professionals in partnership with the different parties involved, including municipalities, industries, and designers. Customers are then provided with a report that details our findings and technical recommendations.

4) Design ## Detailed Design of the chosen solution

At this stage, we provide technical descriptions, blueprints, and 2D or 3D drawings of the different pieces of equipment that would make up the water treatment train. We also assist customers and their designers in integrating the water treatment train into the overall water treatment process, which often involves a water treatment and pumping station. What’s more, our services are personalized to expertly meet the specific needs of our customers and their designers.

5) Manufacture ## Off-site custom manufacturing

We work with top local vendors to design and build custom water treatment systems at our Boucherville plant. We have a full assembly plant with a lift capacity of 10 tonnes. The advantage of operating our own plant is that we have greater control over the quality of our systems and over timeframes.

Each piece of equipment is assembled and tested at the plant to check that it is working well. That way we can make sure there will be no issues during commissioning. We also perform factory acceptance tests (FAT) when required. Once the equipment has been built and tested, we pack it and ship it to our customers.

6) Commission ## Commission and calibrate the equipment

After the system has been delivered to the customer’s site, a professional contractor will set it up with support from our technical team. Magnor can provide assistance in person or via remote tools depending on the complexity of the project. Once installation is completed, our technicians will commission and calibrate the equipment, adjusting the different settings to meet process requirements.

After the treatment process has been stabilized, our technicians will help customers collect treated-water samples to be sent to a certified lab for analysis. Our technicians will also provide operator training along with instruction and training manuals.

7) Maintenance ## After-sales and preventive maintenance services

At Magnor, we offer outstanding after-sales service and we’ve made it our mission to give our customers peace of mind, whatever their water treatment projects. Our seasoned technicians deliver on that mission by performing on-site warranty repairs and preventive maintenance and by providing long-term support throughout the lifetime of the equipment. What’s more, our after-sales service includes on-demand remote and on-site technical support and performance diagnostics. We also have three different annual service packages.

8) Upgrade ## Upgrade the equipment

Our refurbishment service is designed to help you upgrade, modernize, optimize and recondition your existing equipment. Equipment upgrade projects involve redefining the specific requirements of your water treatment process and are carried out jointly by our engineering and service teams in partnership with the different parties working on the project.

---

## Title: Issues
> Source: https://www.magnor.ca/en/issues  
> Group: Our Services  

Magnor specializes in drinking water and process water treatment systems.

### Our expertise by controlled parameters

- Arsenic
- pH
- Haloacetic Acids
- Total Organic Carbon
- Hardness
- Iron
- Manganese
- Suspended Solid
- PFAS
- Trihalomethanes
- Turbidity
- Other Issues

### Helping you control water quality parameters

A number of parameters must be controlled during the water treatment process to achieve high quality water. At Magnor, our teams have the expertise to deliver custom water treatment solutions designed to address the parameters you need to control.

Magnor specializes in drinking water and process water treatment systems. Our main area of focus is groundwater treatment, but we can also apply our know-how to surface water treatment.

Once we commit to your project, we will support you through every stage, from design to commissioning to maintenance. What’s more, we build our equipment to your specifications based on whether you need to control one or more parameters to achieve high quality water. Whether you want to make sure that your drinking water meets provincial or federal standards or that your process water meets industry requirements, you can count on Magnor to provide the right water treatment solutions for your application.

---

## Title: Arsenic in Water
> Source: https://www.magnor.ca/en/issues/arsenic-in-water  
> Group: Our Services  

### Where does it come from? 

#### Natural sources

Arsenic is a natural element that often enters groundwater as a result of soil erosion. Generally, groundwater is more likely to contain high levels of inorganic arsenic than surface water.

#### Industrial and commercial sources

Arsenic may also get into water directly from industrial waste and indirectly from atmospheric deposits.

### Quick facts about arsenic

#### Health Canada guidelines

### Why control arsenic in water?

- Arsenic occurs in different valence states, including As(III) and As(V), depending on the pH and oxidation potential of water.
- According to Health Canada, arsenic is a human cancer-causing agent.

- According to [Health Canada](https://www.canada.ca/en/health-canada/services/publications/healthy-living/guidelines-canadian-drinking-water-quality-guideline-technical-document-arsenic/page-2-guidelines-canadian-drinking-water-quality-guideline-technical-document-arsenic.html#a1), the maximum acceptable concentration (MAC) for arsenic in drinking water is 0.010 mg/L (10 µg/L).

The main reason for controlling arsenic in water is that exposure to arsenic is associated with serious health effects. A number of studies have shown that arsenic is a human cancer-causing agent. That’s why it’s critical to keep arsenic levels at or below guideline values to protect our communities.

### How can Magnor help?

At Magnor, we work with different technologies to help you lower the levels of arsenic in water, and we customize our solutions based on your flow rate needs.

Whether you’re looking to treat your municipality’s drinking water or your industrial process water, we can provide the custom-built turnkey equipment you need to manage arsenic levels, including **greensand filters**, **catalytic filters**, **ion exchange resins (IEX)**, and more.

### Applicable sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Associated solutions

- Greensand Filters
- Catalytic Filters
- Anion Exchange Resin Systems
- Automatic Dosing Units

---

## Title: Haloacetic Acids in Water
> Source: https://www.magnor.ca/en/issues/haloacetic-acid-in-water  
> Group: Our Services  

### What are haloacetic acids?

Haloacetic acids (HAA) are a group of compounds that are formed when the chlorine used to disinfect drinking water reacts with naturally occurring organic matter. They are a by-product of water chlorination.

Total haloacetic acids refers to the sum of monochloroacetic acid (MCA), dichloroacetic acid (DCA), trichloroacetic acid (TCA), monobromoacetic acid (MBA), and dibromoacetic acid (DBA).

### Guidelines

- In Canada, the maximum acceptable concentration (MAC) for total haloacetic acids (HAA) in drinking water is 0.08 mg/L (80 µg/L) based on a locational running annual average of a minimum of quarterly samples taken in the distribution system.
- Drinking water regulations in Quebec set a maximum level of 0.06 mg/L (60 μg/L) for the sum of the most common HAAs. That level is based on an annual average, as HAA concentrations in finished water can vary seasonally.
- Provinces and territories can set limits that are below the Canadian guideline level.

### Health effects

- Since haolacetic acids include five different compounds, the health effects associated with exposure to that group of substances will vary with the specific compound.
- The recommended maximum acceptable concentration (MAC) is primarily designed to be protective of the health effects of dicholoracetic acid (DCA), the compound that would pose the most significant health concerns.

### How can you prevent the formation of HAAs in water?

To prevent the formation of HAAs in water, you can treat organic matter (total organic carbon, or TOC) such as tannin and lignin, as well as bromide, prior to chlorination.

### How can Magnor help?

Magnor manufactures anion exchange resin systems that can help control TOC (total organic carbon) levels. Our custom-built systems effectively address the root cause of haloacetic acid formation as a result of chlorination.

### Applicable sectors

- Municipalities
- Industrial
- Mining
- Other Sectors

### Associated solutions

- Anion Exchange Resin Systems
- Automatic Dosing Units

---

## Title: Iron in Water
> Source: https://www.magnor.ca/en/issues/iron-in-water  
> Group: Our Services  

### How does iron get into water? 

#### Natural sources

Iron is one of the most abundant elements in the earth’s crust and the most abundant heavy metal. It is present in the environment mainly as Fe(II) or Fe(III). High concentrations of soluble Fe(II) may often be found in some groundwater sources, lakes or reservoirs in the absence of sulphide and carbonate.

### Quick facts

- Canadian guidelines recommend that concentrations of iron in water intended for drinking be kept at levels below 0.3 mg/L (≤ 300 µg/L).
- That objective is purely aesthetic (AO), as iron alters the colour and taste of drinking water.

### Why control iron in water?

- Since iron is an essential element in human nutrition and the aesthetic objective is fairly low, elevated iron levels are of concern for [reasons not directly related to health outcomes.](https://www.canada.ca/fr/sante-canada/services/publications/vie-saine/recommandations-pour-qualite-eau-potable-canada-document-technique-fer.html#a1)
- At high concentrations, iron forms a rust-coloured silt in water.
- Drinking water with high iron content tastes unpalatable and may seem unsuitable for consumption.
- Water with high iron levels can also stain laundry and plumbing fixtures.The presence of iron in water is also likely to promote the growth of iron bacteria in the water supply system, as iron settles out in the mains and reduces the flow rate through the pipes.

### How can Magnor help?

Magnor provides custom-built turnkey solutions to help lower the levels of iron in water. Whether you’re looking to treat water for iron in municipal or industrial applications, we can customize our technologies to meet your flow rate needs.

### Applicable sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Associated solutions

- Greensand Filters
- Catalytic Filters
- Water Softeners
- Cation Exchange Resin Systems
- Potassium Permanganate Detector
- Automatic Dosing Units

---

## Title: Manganese in Water
> Source: https://www.magnor.ca/en/issues/manganese-in-water  
> Group: Our Services  

### How does manganese get into water? 

#### Natural sources

Manganese occurs naturally in the environment and is present in air, water, and soil. The presence of manganese in water, however, is mainly the result of rock and soil weathering. Manganese is generally more prevalent in groundwater than in surface water.

#### Industrial sources

The presence of manganese in surface water can be the result of mining, industrial discharges, and landfill leaching.

### Quick facts

- According to Health Canada, the maximum acceptable concentration (MAC) for total manganese in drinking water is 0.12 mg/L (120 µg/L).
- According to Health Canada, the aesthetic objective (AO) for total manganese in drinking water is 0.02 mg/L (20 µg/L).
- Provinces can choose to follow [Health Canada’s guidelines for manganese levels](https://www.canada.ca/en/health-canada/services/publications/healthy-living/guidelines-canadian-drinking-water-quality-guideline-technical-document-manganese.html) or set their own limits.
- Since iron generally co-occurs with manganese in water, it is very common to deal with the two issues at the same time.

### Why control manganese in water?

#### Health considerations

Studies support a link between manganese in drinking water and neurological effects in children. The neurological effects observed in key studies were used to determine the maximum acceptable concentration (MAC) of manganese in drinking water to protect all Canadians.

#### Aesthetic considerations

The aesthetic objective (AO) is intended to improve consumer confidence in drinking water quality. Concerns regarding the presence of manganese in water are mainly related to complaints about discoloured water. The presence of manganese oxides gives water a black tint, worrying consumers.

### How can Magnor help?

At Magnor, we work with different technologies designed to remove manganese and we can customize our solutions based on your flow rate needs. Whether you’re looking to treat your municipality’s drinking water or your industrial process water, we can provide the custom-built turnkey equipment to help you keep manganese levels under control.

### Applicable sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Associated solutions

- Greensand Filters
- Catalytic Filters
- Water Softeners
- Cation Exchange Resin Systems
- Potassium Permanganate Detector
- Automatic Dosing Units

---

## Title: pH adjustment in water treatment
> Source: https://www.magnor.ca/en/issues/ph-adjustment-in-water-treatment  
> Group: Our Services  

### What is water pH? 

pH is a parameter that indicates the acidity or alkalinity of water. It influences the chemical reactivity and solubility of several contaminants and the behaviour of materials in contact with water.

In drinking water and process water projects, pH is a key input for the efficiency of treatment processes, including the removal of contaminants and the protection of systems from corrosion.

### Why do we consider pH in water? 

pH is taken into consideration when analyzing raw water, as it affects the performance of several treatment processes. Sometimes, during a project to discharge water into the effluent, the pH is the only variable addressed.

In drinking water treatment, the regulations in force as well as the treatability studies conducted by Magnor show that certain processes require pH adjustment to achieve treatment objectives. For example, a pH that is too low can reduce the effectiveness of a filter media and even have negative consequences for the media itself. On the other hand, raising the pH level limits the aggressiveness of the water and protects the distribution networks against corrosion in the long term. In addition, according to current regulations, the pH for drinking water should generally be between 6.5 and 8.5. The pH is therefore monitored, adjusted and controlled throughout the treatment chain according to the specific needs of the project.

In pH treatment for wastewater, during the design of a pH neutralization system, pH variations, their minimum and maximum, are key to choosing the treatment parameters and the type of components. In addition, current municipal and provincial wastewater standards are essential to ensure that treatment will meet these standards.

In summary, pH is a fundamental parameter that influences both the efficiency of treatment processes and the sustainability of infrastructure and equipment in contact with water.

### Health and process issues related to pH

#### Drinking water

In drinking water, an inadequate pH can reduce the effectiveness of certain treatment processes or promote corrosion problems in distribution systems. For example, water with a pH that is too low is often associated with aggressive water, which can accentuate the corrosion of metals, including steel, cast iron, and, more risky for health, lead and copper. Conversely, a pH that is too high can exceed regulatory limits and create imbalances in the treatment.

#### Process water

In process water, pH directly influences the performance of equipment, the stability of chemical reactions and the compatibility of water with industrial materials and processes.

In wastewater, if wastewater is reused or sent to another process, an inadequate pH can cause problems with equipment, such as corrosion.

If it comes from a process to be discharged and the pH is out of standard according to the regulations in force, the authorities could impose fines, stop or limit production or ask for a corrective action plan.

#### What causes pH fluctuations? 

Variations in pH are related to the natural characteristics of raw water, such as the presence of dissolved CO₂, low alkalinity or low hardness. Some waters that naturally have a low pH can result in aggressive water. In process waters, pH can also vary as water passes through different equipment or when chemicals are added, requiring precise pH control and adjustment to maintain process stability. Also, discarded cleaning products, such as those used in laboratories, pharmaceuticals or food manufacturing, can increase or decrease the pH of the water discharged.

#### Recommendations in Canada 

In drinking water, Health Canada sets a recommended pH range of 6.5 to 8.5. However, provinces may have their own requirements.

In wastewater, the pH values generally range from 6.0 to 9.5. However, there are several circumstances that influence the pH of water discharges, such as the type of water discharged, where it is discharged, as well as provincial and municipal regulations.

### How do we treat pH issues? 

The pH treatment can be adjusted in different ways depending on the situation. In drinking water, if the pH is too low or too high, the addition of a basic or acid injection system, respecting drinking water standards, can be added.

In wastewater, while the water can sometimes be too acidic and sometimes too basic, a pH neutralization system will be required, including basins, base and acid injection systems, as well as probes and other instrumentation.

### How can Magnor help you? 

Magnor evaluates each situation and designs custom systems according to the particularities of each water and each customer, both industrial and municipal. Magnor specializes in basic or acid injection systems for drinking water, as well as in effluent pH neutralization systems.

Magnor supports its customers in the interpretation of water analyses, the performance of treatability tests for special cases, and the selection of the treatment process best suited to the water quality objectives.

### Applicable sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Associated solutions

- pH Neutralization

---

## Title: Suspended Solid
> Source: https://www.magnor.ca/en/issues/suspended-solid  
> Group: Our Services  

### What is suspended solids in water (TSS)? 

Suspended solids (TSS) are solid particles that are not dissolved and remain suspended in water. They can be of inorganic origin (silt, clay, iron and manganese oxides) or organic (humic substances, algae, microorganisms). These particles directly influence the clarity of the water and are responsible for the turbidity observed. They are generally measured in mg/L in water analyses

### How do we consider suspended solids in water?

The level of suspended solids can affect the efficiency of drinking water treatment processes, such as filtration processes or UV reactors. Turbidity can be a good indication of an inadequate level of suspended solids at the source and in the treated water, and can impact the choice and operation of the treatment technique used. A particle size calculation can also be done to determine the size and quantity of particles in the water, and the choice of treatment can be adapted depending on whether it is a drinking water treatment or a process water treatment with special needs.

In summary, the TSS level and particle size are important inputs in the design and expected performance of a water treatment system.

#### Health and process problems

In drinking water, although suspended solids themselves are not always harmful, they can carry pathogenic microorganisms or contaminants adsorbed to their surface. Water with a high TSS content can therefore present an indirect health risk, by reducing the effectiveness of disinfection processes such as chlorine or ultraviolet. In process water, suspended solids can interfere with the manufacturing process or create operational problems with manufacturing instruments and equipment, such as breakage, decreased performance, or frequent maintenance.

#### Ultraviolet treatment

It is essential to reduce suspended solids upstream of an ultraviolet water treatment process, as suspended solids decrease the efficiency of UV reactors.

### What causes suspended solids (TSS)? 

The causes of suspended solids are varied and complex. They depend on the physical, chemical and microbiological characteristics of the water. Loosening of rocks and soils is the main natural cause of suspended solids. Human activity, such as the discharge of wastewater, is also a major cause of suspended solids in water. Surface water infiltration into wells can also cause turbidity. This is a phenomenon called: groundwater under the direct influence of surface water (GUDI).

In process water, suspended solids can also be formed in the water as it moves from one process to another, as it comes into contact with products, equipment or dosing of substances.

### Recommendations in Canada

Although there is no single standard for suspended solids in drinking water, they are indirectly controlled by turbidity, which must be ≤ 1.0 NTU at the inlet of the distribution system. For waste water, the current standard is 20 mg/L. It is also indirectly controlled by other contaminants, such as iron, manganese and total organic carbons

### How is suspended solids treated?

Since there are several factors causing suspended solids in water, its treatment is complex. In fact, it may be necessary to identify the type, particle size of the water and assess the customer's tolerance in terms of size and quantity of suspended solids before being able to propose and test a solution. Typical treatments offered by Magnor for suspended solids are multimedia filters and cartridge filters, but other treatments may also be offered. Magnor can help you interpret the available water tests and select the appropriate combination of solutions.

### How can Magnor help you?

Magnor specializes in the manufacture of drinking water treatment equipment and process water in the industrial and municipal sectors. We offer turnkey solutions for the control of suspended solids. Whether it is for a municipal project concerning the treatment of drinking water or for process water in a specific industry, Magnor adapts its different technologies according to your water flow needs.

### Applicable sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Associated solutions

- Greensand Filters
- Catalytic Filters
- Multi-Media Filters
- Granular Activated Carbon Filters

---

## Title: The Other Issues
> Source: https://www.magnor.ca/en/issues/the-other-issues  
> Group: Our Services  

Magnor is your partner of choice for all drinking water and process water treatment equipment with variable flow rates.

We also specialize in the treatment of many other contaminants.

### List of other contaminants in water

- Nitrates
- Barium
- Uranium
- Ammoniacal nitrogen
- Color
- Dechlorination
- Bacterias and viruses

Magnor can analyze other types of contaminants and assess whether our products can treat them. To treat this type of need, our expertise includes a treatability testing step.

### Applicable sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Associated solutions

- Granular Activated Carbon Filters
- pH Neutralization
- UV Reactor
- Automatic Dosing Units

---

## Title: The PFAS
> Source: https://www.magnor.ca/en/issues/the-pfas  
> Group: Our Services  

### What are PFAS? 

PFAS (per- and polyfluoroalkyl substances) are a large family of synthetic chemicals, called "eternal pollutants" because they resist degradation and accumulate in the environment and living organisms, providing non-stick, waterproofing and heat-resistant properties.

### Where do PFAS in water come from? 

#### Anthropogenic (non-natural) sources

PFAS are synthetic chemical compounds used as waterproofing or stain repellents in many consumer products such as:

- Food packaging paper and cardboard;
- Fabrics, clothing, carpets, furniture;
- Inside cans;
- Kitchen utensils and cosmetics.

These compounds come from various human activities:

- Domestic wastewater : discharge related to wear and tear of PFAS-treated objects.
- Wastewater treatment plants : unable to completely remove PFAS, which return to the natural environment with treated discharges or sludge.
- Landfills : Treated water from leachate may still contain PFAS.
- Fire extinguishing foams: used in particular in airports and military sites.

### Some facts about PFAS 

- Health Canada's drinking water objective: 30 ng/L (for the sum of 25 PFAS measured using EPA Methods 533/537.1 for drinking water).
- Some stricter criteria may be required depending on the context (decontamination, drinking water, industrial water) and the type of PFAS to be treated.
- PFAS are:
- Very persistent in the environment;
- Bioaccumulative;
- Associated with several toxic effects.

### Why control PFAS in water? 

- PFAS are extremely persistent, hence their nickname: "eternal pollutants".
- They have documented toxic effects (chronic toxicity, bioaccumulation).
- The exposure can come from:
- Food;
- Drinking water;
- Ambient air and dust.

- Wastewater treatment plants do not dispose of them well, which contributes to their accumulation in waterways.
- Some new-generation, shorter-chain PFAS are not yet regulated and are increasingly being detected.

### How to reduce PFAS concentration? 

Magnor has expertise in reducing PFAS concentration. Each situation is unique and has its own set of factors that influence the choice of solutions. Here are the technologies recognized for PFAS removal

#### Granular Activated Carbon (GAC) 

- Effective for multiple PFAS;
- Choice influenced by water quality and selectivity.

#### Ion Exchange Resins (IX) 

- Very high capacity and selectivity with specialized PFAS resins;
- Small footprint;
- Possible regeneration or incineration.

#### Reverse Osmosis (RO) 

- Effectively removes all PFAS;
- Requires pre-treatment;
- Concentrate management to be expected.

### How can Magnor help you? 

Depending on the situation, different solutions can be considered, and Magnor can help you make the right choice for PFAS removal. We are a manufacturer of PFAS removal solutions and these solutions have proven their effectiveness over time.

### Applicable sectors

- Municipalities
- Industrial
- Mining
- Other Sectors

### Associated solutions

- Granular Activated Carbon Filters
- Other Solutions

---

## Title: Total Organic Carbon in Water
> Source: https://www.magnor.ca/en/issues/total-organic-carbon-in-water  
> Group: Our Services  

### What is total organic carbon (TOC)?

Natural organic matter (NOM) occurs naturally in the environment and may also be the result of human activities. NOM varies in terms of physical and chemical characteristics in all ground and surface waters, as well as in rainwater.

Carbon is the key constituent of NOM. That’s why we consider particulate, dissolved and total organic carbon (POC, DOC and TOC) quantitative measures of particulate, dissolved and total organic matter, respectively.

### The effects of TOC

#### Health

- TOC has an indirect impact on health.
- TOC in the presence of chlorine contributes to the formation of disinfection by-products.
- TOC is one of the main causes of the formation of disinfection by-products (DBPs), including trihalomethanes (THMs) and haloacetic acids (HAAs).
- HAAs and THMs are harmful to health, and their concentration is regulated.

#### Colour and transmittance

- TOC is one of the causes of water discolouration.
- Water discolouration is often associated with low transmittance, which impedes UV reactor treatment.

#### Recommendations

- Currently, there are no Canadian or provincial TOC standards.
- According to U.S. standards (U.S. EPA), they recommend reducing TOC levels to 2 mg/L in source water.

### How can we prevent TOC formation in water?

The concentration of total organic carbon (TOC) in water can be reduced by using an anion exchange unit.

### How can Magnor help?

Magnor manufactures custom-built anion exchange resin systems that can help control TOC (total organic carbon) levels. Our systems have proven their effectiveness over time.

### Applicable sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Associated solutions

- Granular Activated Carbon Filters
- Anion Exchange Resin Systems
- Automatic Dosing Units

---

## Title: Trihalomethanes in Water
> Source: https://www.magnor.ca/en/issues/trihalomethanes-in-water  
> Group: Our Services  

### What are trihalomethanes (THM)?

Trihalomethanes (THMs) are by-products of chlorine disinfection found in treated water. They are formed when organic matter in the water (total organic carbon, or TOC), including tannins and lignins, as well as bromide, reacts with chlorine.

Trihalomethanes found in water include chloroform, bromodichloromethane, dibromochloromethane, and bromoform.

### Health effects

- Human studies suggest a link between exposure to trihalomethanes and certain cancers.

### Guidelines

- In Canada, the maximum allowable concentration (MAC) for trihalomethanes (THM) in drinking water is 0.100 mg/L (100 µg/L) based on a locational running annual average of a minimum of quarterly samples taken at the point in the distribution system with the highest potential THM levels.
- In Quebec, the maximum allowable concentration (MAC) for trihalomethanes (THM) in drinking water is 0.08 mg/L (80 µg/L).
- Provinces and territories can set limits that are below the Canadian guideline level.

### How can you prevent the formation of trihalomethanes in water?

To prevent the formation of THMs in water, you can treat organic matter (TOC) such as tannin and lignin, as well as bromide, prior to chlorination.

### How can Magnor help?

Magnor manufactures custom-built anion exchange resin systems that can help control TOC (total organic carbon) levels. Our systems address the root cause of THM formation as a result of chlorination and have proven their effectiveness over time.

### Applicable sectors

- Municipalities
- Industrial
- Mining
- Other Sectors

### Associated solutions

- Anion Exchange Resin Systems
- Automatic Dosing Units

---

## Title: Water Hardness
> Source: https://www.magnor.ca/en/issues/water-hardness  
> Group: Our Services  

### What causes water hardness?

#### Natural sources

The main natural sources of water hardness are sedimentary rocks, seepage, and runoff from soils. In general, hard waters originate in areas with thick topsoil and limestone formations. Groundwater is generally harder than surface water.

#### Industrial sources

The two main industrial sources of water hardness are the inorganic chemical and mining industries.

### Quick facts about water hardness

### Why control water hardness?

- Hard water causes scaling in the water distribution system.
- Soft water, on the other hand, can cause corrosion in pipes.
- Hardness levels between 80 and 100 mg/L (as CaCO3) are generally considered to provide an acceptable balance between corrosion and incrustation.
- Hard water requires a considerable amount of soap to produce a lather.
- Water hardness levels vary greatly across Canada.

#### Health considerations

The main contributors to water hardness—calcium and magnesium—are not of [direct public health concern](https://www.canada.ca/en/health-canada/services/publications/healthy-living/guidelines-canadian-drinking-water-quality-guideline-technical-document-hardness.html#a3).

#### Mechanical considerations 

Since hard water can cause scaling in water distribution systems, controlling water hardness is key to extending the life of piping and equipment. Some provinces recommend an aesthetic objective of 80 mg/L to 120 mg/L for water hardness.

What’s more, hard water requires considerable amounts of soap to produce lather, resulting in additional expenses for laundry facilities and industries where washing is part of the process.

### How can Magnor help?

Magnor provides custom-built turnkey water-softening solutions.

Whether you’re looking to reduce hardness in your municipality’s drinking water or your industrial process water, we can customize our **water softeners** to meet your flow rate needs.

### Applicable sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Associated solutions

- Water Softeners
- Cation Exchange Resin Systems
- Automatic Dosing Units

---

## Title: Water Turbidity
> Source: https://www.magnor.ca/en/issues/water-turbidity  
> Group: Our Services  

### What is water turbidity?

Water turbidity is the technical term for the measure of the clarity of water. More specifically, it is a measure of the relative cloudiness of water. Turbidity is generally measured in nephelometric turbidity units (NTU) by quantifying the amount of light scattered and absorbed by particles in the water.

### Why measure water turbidity?

Generally, turbidity is an indicator of the effectiveness of drinking water treatment processes, particularly filtration. Turbidity is largely dependent on source water quality and treatment technology selection and operation.

Measurement fluctuations can be indicative of changes in source water quality, inadequate water treatment or disturbances in the distribution system.

In short, turbidity levels are an important consideration for the effective design and operation of water treatment processes.

#### Health considerations

Turbidity is an important indicator of the effectiveness of drinking water treatment processes. Particularly during filtration, turbidity indicates the presence of microbial pathogens in drinking water. Reducing turbidity to as low as possible and minimizing fluctuations are great ways to provide high quality drinking water that is safe to consume.

#### UV treatments

It is key to achieve low levels of turbidity prior to where UV treatment is applied.

### What causes turbidity?

The causes of water turbidity are varied and complex and are influenced by the physical, chemical, and microbiological characteristics of the water. The main natural cause of turbidity is the weathering of rocks and soils. Human activities, such as wastewater releases, are also a significant contributor. Turbidity can also be caused by surface water infiltrating wet wells—a phenomenon called groundwater under the direct influence of surface water (GUDI).

Water clarity can be affected by inorganic particles and naturally occurring organic particles, such as suspended solids (SS), iron, manganese, and organic carbons.

### Canadian guidelines

To ensure effectiveness of disinfection and proper operation of the distribution system, it is recommended that water entering the distribution system have turbidity levels of 1.0 NTU or less. For systems that use groundwater, turbidity levels should generally be below 1.0 NTU. Filtration systems should be designed and operated to reduce turbidity levels to as low as reasonably achievable and strive to achieve a treated water turbidity target of less than 0.1 NTU for each individual filter.

Note that, while federal guidelines exist, provinces have their own guidelines as well.

### How do you treat turbidity?

As water turbidity is caused by different factors, treating it is a complex process. The cause of the turbidity must be identified before a solution can be proposed and tested. Magnor can help you interpret available water analysis reports.

### How can Magnor help?

Magnor specializes in manufacturing drinking water and process water treatment equipment for municipal and industrial applications. We provide turnkey solutions designed to measure and control water turbidity. Whether you’re looking to treat your municipality’s drinking water or your industrial process water, we can customize our different technologies to meet your flow rate needs.

### Applicable sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Associated solutions

- Greensand Filters
- Catalytic Filters
- Multi-Media Filters
- Automatic Dosing Units

---

## Title: Privacy Policy
> Source: https://www.magnor.ca/en/privacy-policy  
> Group: Core Pages  

**Our privacy policy was last updated in June 2023.**

The protection of your information is vital for Magnor. We do every effort to maintain our clients’ trust.

### When is this privacy policy applied?

This privacy policy explains our way of collection, the use and disclosure of your personal information as part of our commercial activities, in our web site, in our social networks and the other ways you interact with us.

To facilitate browsing, the website can contain links to other sites that are not controlled nor exploited by Magnor. This present privacy policy is not applied to those websites. We are not responsible, and this privacy policy is not used to other websites' privacy policies or exercises. Magnor encourages you to check the privacy policies of any third party before disclosing your personal information to or when visiting those websites.

### What we gather

The type of information that we collect depends on the nature of your interactions with us. We can gather personal information such as:

- Contact information (your name, the address of billing, the address of shipping, phone number, electronic address);
- Information of the payment, such as the payment method, credit and debit card information, the amount paid, the signature;
- Demographic information such as age, language preferences, etc;
- Information about your interests and preferences, such as wish lists and marketing consent;
- Information about the devices you use to shop online;
- Certain information and data that may be collected when you visit a website, such as pages viewed, your IP address, browser information, referring / exit pages, type of platform, date and time of the recording, connection speed, time played, time viewed and number of clicks, cookies and other online identifiers, or information collected when you interact with us on social media or via our electronic communications, such as newsletters;
- If you apply for employment with us, certain personal information is contained in a resume, cover letter or similar employment documents or any applicable screening question.

### How we collect your personal information

We collect your personal information in various ways when you interact with Magnor. here are some examples:

- Communicate with us, ask a question about any of our products or services, or ask us for information or assistance in any other way;
- Provide feedback or make other observations;
- Participate in or respond to a consumer survey or request regarding consumer opinion, concerns or preferences for our products and services;
- Apply for a job; Contact us by phone, email or via our online form;
- Interact with us on social media.

### How we use your personal information

Magnor uses your personal information to offer and provide products and services (including to confirm, process and track orders, delivery, payment, etc.), to manage our relationship with you, to verify your identity and address, to exercise our commercial activities and as may be required or permitted by law or described in this Privacy Policy. Here are some examples of how we may use your personal information:

- Develop, improve, customize, market, sell or otherwise provide products, services or information;
- To administer your account; To conduct business transactions, including processing and administer purchases, exchanges, or other transactions that you may perform;
- Communicate with you and respond to any inquiries or other communication you may have had with us, including complaints or customer service requests;
- Provide you with information and emails about products, special offers, events or other news;
- Analyze data and help us improve and personalize our products and services, websites and customer experience; Resolve website issues;
- Protect the security and integrity of our websites and our business; Detect and protect against error, theft, fraud and other illegal activity and administer our loss prevention program;
- Treat and respond to job applications;
- Comply with any legal or regulatory requirements.

### Newsletters and other electronic communications

In certain circumstances, for example, if you sign up or subscribe to receive such information, we may send you communications about our products, services, special offers, events, new website features, changes to this Privacy Policy. Privacy or other terms, changes to our programs you may be enrolled in, or other news.

Note that even if you choose not to receive email marketing messages, we may still contact you by email for transactional or account-related purposes, such as confirming or responding to a purchase, order or service request., respond to customer service inquiries, or notify you of product recall information.

### Cookies and other similar technologies

We may use tracking tools such as cookies, web, and pixel tags that collect data while browsing and maintain a record of your visit. These technologies help us to improve websites and provide a more personalized service based on your online behavior. We also use cookies to facilitate anonymous analysis of site traffic, which includes tracking the time/date of visits, pages viewed and referring URLs. Most web browsers automatically accept cookies. If you prefer to prevent your device from accepting our cookies, you can follow the steps in your internet browser to do so on each device you use. Please note, however, that if you disable cookies, you may not be able to shop or access certain sections of our websites.

### How we disclose your personal information

Magnor does not sell or rent the personal information of its customers to any third party. However, in the ordinary course of our business, we may share some of your personal information with our related parties and affiliates and with third parties acting on our behalf or as permitted or required by applicable law.

### Related entities and affiliated companies

We may share personal information that we collect within our group of affiliated companies for the purposes set out in this Privacy Policy.

#### Service providers

We may disclose or provide available personal information to third-party service providers for processing or other purposes that support or facilitate our business operations or provide services on our behalf, such as for shipping, handling processing payment cards, supporting content, operating and maintaining our websites, facilitating and collecting customer feedback, and conducting surveys, contests and other promotions.

#### Business sale

Magnor may disclose personal information that we have about you in connection with a purchase, sale, lease, merger or other types of acquisition, alienation or financing of all or part of our business or our assets.

#### Legal Disclosure

Magnor may disclose your personal information as required or permitted by law, including, without limitation, to comply with a summons, warrant or other request or order valid at law or the statutes applicable, or to report irregular or illegal activity.

### Consent

By submitting personal information to Magnor, you agree that Magnor may collect your personal information. You consent to the use and disclosure of your personal information found in this Privacy Policy and in accordance with the law.

### Storage, retention and security of your personal information

#### Storage

Our related entities, affiliates and third-party service providers may be located outside of Canada, which may result in the storage or processing of personal information collected by Magnor outside of Canada and, therefore, your personal information may be accessible to law enforcement agencies, courts and regulators in accordance with the laws of those foreign countries.

#### Conservation

Magnor will retain personal information as necessary for the identified purposes or as required or permitted by law.

#### Accuracy of Personal Information and Your Privacy Preferences

If any of your personal information in our records is inaccurate or incomplete, we will change it at your request, subject to exceptions provided by law. Requests to correct your data should be directed to Magnor using the contact details provided on the website. You can contact us to update your information using the contact details in the contact section.

#### Changes to this Privacy Policy

Magnor may modify this Privacy Policy at any time and from time to time. The amended Privacy Policy will be posted on the website. We will notify you of any modification of our Privacy Policy. We encourage you to check this section regularly. For more information on how to use our website, please contact our Privacy Officer, Karim Abouzeid, by email at marketing@magnor.ca or by phone at 450-655-1711 ext. 614

---

## Title: Projects
> Source: https://www.magnor.ca/en/projects-case-studies  
> Group: Our Products  

### List of the different water treatment projects realized by Magnor

### Project Profile

- Pharmaceutical Industry
- Booth Centennial (Ecotex)")
- Jean Doré Beach
- Elsipogtog First Nation
- Villebois
- Township of Centre Wellington 
- Mining camp - Far North
- Saint-Lambert-de-Lauzon

---

## Title: Booth Centennial (Ecotex)
> Source: https://www.magnor.ca/en/projects-case-studies/booth-centennial-ecotex  
> Group: Our Products  

- Industrial

**Sector**: Industrial Linen Services - Healthcare

**Location:** Mississauga, Ontario

**Type of projet**: Process water

**Type of water:** City water

**System Capacity:** 1 350 US gallons/min

**Controlled parameters:** Hardness

**Project Overview:**

- The system is designed to provide softened water for healthcare linen washing operations.
- High water hardness levels were impacting washing efficiency and equipment performance.
- Continuous and reliable operation was required to support large-scale industrial laundry processes.
- The project required a fully automated system capable of ensuring consistent water quality.

**Magnor Solution:**

Magnor installed a water softening system with cationic resin softeners and automated brine production and a control and an instrumentation system The complete system includes:

- Three Ø84 in. x 84 in. painted steel tanks
- Cationic resin
- Stainless steel piping
- Butterfly valves and instrumentation
- Control panel and remote panels
- 20T saturator (PP tank with float, collectors and distribution piping)

### Associated issues

- Hardness

### Associated solutions

- Water Softeners

Back to projects

---

## Title: East Broughton
> Source: https://www.magnor.ca/en/projects-case-studies/east-broughton  
> Group: Our Products  

- Municipalities

**Location:** East Broughton, Quebec

**Type of project:** Drinking water

**Type of water:** Groundwater

**Controlled parameters:** Iron, manganese, and organic carbons (TOCs)

**Flow rate:** 190 US gallons/min

**Project overview:**

- Upgrades and connection of a new well

**Magnor solutions:**

- Greensand filters
- Anion exchange unit
- One-tonne brine saturator
- High-flow cartridge filters

### Associated issues

- Iron
- Manganese

### Associated solutions

- Greensand Filters
- Anion Exchange Resin Systems

Back to projects

---

## Title: Elsipogtog First Nation
> Source: https://www.magnor.ca/en/projects-case-studies/elsipogtog-first-nation  
> Group: Our Products  

**Location:** Elsipogtog First Nation in New-Brunswick

**Type of projet**: Drinking water

**Type of water:** Groundwater

**Controled parameters:** Iron and Manganese

**Flow rate**: 385 US gallons/min

**Project Overview:**

- Elsipogtog First Nation were not able to meet the required aesthetic objective (AO) of 0.02mg/L. of manganese as defined by the Canadian Drinking Water Guidelines (CDWG).
- Their current system could not meet the requirements for the expected increase in demand due to the projected growth of the First Nation.
- The decison was made to replace their existing system to increase the capacity and also meet the manganese AO Federal standards.

**Magnor Solutions:**

- Three 64-inch fiberglass greensand filters
- Injection systems for proper treatment.
- Allen Bradley Compact Logix PLC based control panel

### Associated issues

- Iron
- Manganese

### Associated solutions

- Greensand Filters

Back to projects

---

## Title: Energy sector
> Source: https://www.magnor.ca/en/projects-case-studies/energy-sector  
> Group: Our Products  

- Industrial

**Location:** Newfoundland, Labrador

**Type of project:** Process water

**Type of water:** Surface water

**Controlled parameters:** Suspended solids

**Flow rate:** 133 US gallons/min

**Project overview:**

- Removal of suspended solids from surface water used to cool turbine seals
- High-spec project
- Project delivered 100% remotely during the pandemic

**Magnor solutions:**

- Multimedia filters (sand and anthracite)

### Associated solutions

- Multi-Media Filters

Back to projects

---

## Title: Hydro-Québec
> Source: https://www.magnor.ca/en/projects-case-studies/hydro-quebec  
> Group: Our Products  

- Industrial

**Location:** Eastmain 1A, James Bay

**Type of project:** Process water

**Type of water:** Surface water

**Controlled parameters:** Suspended solids

**Flow rate:** 190 US gallons/min

**Project overview:**

- Removal of suspended solids from surface water used to cool turbine seals
- High-spec project

**Magnor solutions:**

- Multimedia filters (sand and anthracite)
- Complete stainless steel equipment

### Associated solutions

- Multi-Media Filters

Back to projects

---

## Title: Jean Doré Beach
> Source: https://www.magnor.ca/en/projects-case-studies/jean-dore-beach  
> Group: Our Products  

- Other Sectors

**Sector**: Recreational

**Location:** Montréal, Québec

**Type of projet:** Water suitable for swimming

**Type of water:** Surface water(Lake water)

**System Capacity:** 3 302 US gallons /min

**Controlled parameters:** Turbidity and Total Suspended Solid (TSS)

**Project Overview**:

- The lake water at Jean Doré Beach on Île-Notre-Dame needed to be treated to ensure the public could swim there safely.
- The presence of suspended particles was hindering the disinfection process of the recirculated water, and thus affecting the overall water quality and clarity.
- The project required a high-capacity filtration system capable of maintaining consistent water quality prior to disinfection.
- Operational reliability and performance were essential due to public use and seasonal demand.

**Magnor Solution:**

- Multimedia filtration system that includes:
- Quadruplex filter system
- Four (4) Ø132” x 72” painted steel tanks
- Control panel PVC piping
- Electric butterfly valves
- Endress &amp; Hauser instrumentation

### Associated issues

- Suspended Solid
- Turbidity

### Associated solutions

- Multi-Media Filters
- Other Solutions

Back to projects

---

## Title: Kejimkujik National Park
> Source: https://www.magnor.ca/en/projects-case-studies/kejimkujik-national-park  
> Group: Our Products  

**Location:** Kejimkujik, Nova Scotia

**Type of project:** Drinking water

**Type of water:** Groundwater

**Controlled parameters:** Iron and manganese

**Flow rate:** 50 US gallons/min

**Project Overview:**

- The project was intended to supply drinking water to a new utility building in Kejimkujik National Park.

**Magnor Solution:**

Magnor provided a triple-filter system designed for parallel filtration with the following components:

- Three painted-steel tanks
- PVC piping
- Pneumatic valves
- A main control panel
- Two local panels
- A chlorine injection system for pre- and post-chlorination
- A potassium permanganate injection system for continuous regeneration
- Three static mixers
- A potassium permanganate detector
- A cartridge filter
- A UV disinfection system
- An air compressor

### Associated issues

- Iron
- Manganese

### Associated solutions

- Greensand Filters
- Potassium Permanganate Detector
- UV Reactor

Back to projects

---

## Title: Mining camp
> Source: https://www.magnor.ca/en/projects-case-studies/mining-camp  
> Group: Our Products  

- Mining

**Location:** Mining camp

**Type of project:** Drinking water

**Type of water:** Groundwater under the direct influence of surface water (GUDISW)

**Controlled parameters:** Turbidity, iron, manganese, water hardness, colour, and organic carbons (TOCs)

**Flow rate:** 20 US gallons/min

**Project overview:**

- One container designed for the water treatment system.
- A second container designed for treated water storage reservoirs and distribution pumps.
- Magnor can provide complete modular, containerized water treatment systems.

**Magnor solutions:**

- Two catalytic filters
- Two carbon filters
- Four anion exchange units, each with a dedicated regeneration brine tank
- Two chlorine injection systems
- Four treated water storage reservoirs and a distribution pump system
- Three UV disinfection systems with automatic shutoff valves
- One central control panel with operator interface

### Associated issues

- Hardness
- Iron
- Manganese
- Turbidity

### Associated solutions

- Catalytic Filters
- Anion Exchange Resin Systems
- UV Reactor

Back to projects

---

## Title: Mining camp - Far North
> Source: https://www.magnor.ca/en/projects-case-studies/mining-camp-far-north  
> Group: Our Products  

- Mining

**Location:** Mining camp

**Type of project:** Drinking water

**Type of water:** Surface water

**Controlled parameters:** Turbidity, colour, and organic carbons

**Flow rate:** 15 US gallons/min

**Project overview:**

- Surface water treatment for a Canadian mining camp in the Far North
- Regular on-site visits by our technicians
- Complex logistics involving hauling equipment over an ice road

**Magnor solutions:**

- Multimedia filter (sand and anthracite)
- Anion exchange unit
- Carbon filter
- UV reactors
- Post-chlorination
- Raw water storage reservoir and treated water storage reservoir
- Distribution pump and backwash pump
- Control panel for level control

### Associated issues

- Turbidity

### Associated solutions

- Multi-Media Filters
- Anion Exchange Resin Systems
- UV Reactor

Back to projects

---

## Title: Mining camp - Far North
> Source: https://www.magnor.ca/en/projects-case-studies/mining-camp-far-north-2  
> Group: Our Products  

- Mining

**Location:** Mining camp

**Type of project:** Drinking water

**Type of water:** Groundwater under the direct influence of surface water (GUDISW)

**Controlled parameters:** Iron, manganese, uranium, TOCs, and colour

**Flow rate:** 80 US gallons/min

**Project overview:**

- Groundwater treatment for a mining camp in Canada’s Far North
- Pre-assembled containerized system able to withstand the extreme weather conditions of the Far North
- Regular on-site visits by our technicians
- Complicated transportation logistics involving site access issues typical of remote areas

**Magnor solutions:**

- Catalytic filter
- Anion exchange unit
- Activated carbon filter
- UV reactors
- Post-chlorination

### Associated issues

- Iron
- Manganese

### Associated solutions

- Catalytic Filters
- Anion Exchange Resin Systems
- UV Reactor

Back to projects

---

## Title: Mining camp - South America
> Source: https://www.magnor.ca/en/projects-case-studies/mining-camp-south-america  
> Group: Our Products  

- Mining

**Location:** Mining camp

**Type of project:** Drinking water

**Type of water:** Surface water

**Controlled parameters:** Turbidity, organic matter, and protozoa

**Flow rate:** 25 US gallons/min

**Project overview:**

- Surface water treatment for a gold mining camp in South America in partnership with a Canadian engineering firm
- Complex logistics involving specific packaging requirements and delivery by sea
- Regular on-site maintenance performed by our technicians

**Magnor solutions:**

- Multimedia filter (sand and anthracite)
- Greensand filter
- Anion exchange unit
- Activated carbon filter
- UV reactor
- Post-chlorination

### Associated issues

- Turbidity

### Associated solutions

- Greensand Filters
- Multi-Media Filters
- Anion Exchange Resin Systems
- UV Reactor

Back to projects

---

## Title: Pharmaceutical Industry
> Source: https://www.magnor.ca/en/projects-case-studies/pharmaceutical-industry  
> Group: Our Products  

- Industrial

**Sector:** Industrial - Pharmaceutical

**Location:** Montréal, Québec

**Type of projet:** Process water

**Type of water:** Industrial Wasterwater

**System Capacity:** 898 US gallons/min

**Controlled parameters:** pH

**Project Overview:**

- Effluents generated from pharmaceutical operations required pH neutralization prior to discharge.
- The project was part of a new plant that needed to respect regulatory requirements at the beginning of its operations,
- The project required a high-capacity system capable of handling variable flow conditions.
- Integration of automation and instrumentation was essential to ensure operational reliability.

**Magnor Solution:**

Our solution is a neutralization system with a two-step process including:

- Pre-neutralization rectangular tank (144 in. x 72 in. stainless steel tank)
- Main neutralization rectangular tank (144 in. x 72 in. stainless steel tank)
- Automated injection systems
- Agitation systems for proper mixing
- Transfer pump Control panel with integrated instrumentation (Allen Bradley)
- pH monitoring (three probes)

### Associated issues

- pH

### Associated solutions

- pH Neutralization

Back to projects

---

## Title: Saint-Agapit
> Source: https://www.magnor.ca/en/projects-case-studies/saint-agapit  
> Group: Our Products  

- Municipalities

**Location:** Saint-Agapit, Quebec

**Type of project:** Drinking water

**Type of water:** Groundwater

**Controlled parameters:** Iron, manganese, and water hardness

**Flow rate:** 460 US gallons/min

**Project overview:**

- The municipality wanted to increase treatment capacity as its water treatment plant was operating at full capacity.
- New wells added and presence of contaminants detected.

**Magnor solutions:**

- Greensand filters
- Cation exchange unit
- 20-tonne brine saturator

### Associated issues

- Hardness
- Iron
- Manganese

### Associated solutions

- Greensand Filters
- Cation Exchange Resin Systems

Back to projects

---

## Title: Saint-Gervais
> Source: https://www.magnor.ca/en/projects-case-studies/saint-gervais  
> Group: Our Products  

- Municipalities

**Location:** Saint-Gervais, Quebec

**Type of project:** Drinking water

**Type of water:** Groundwater

**Controlled parameters:** Nitrates

**Flow rate:** 175 US gallons/min

**Project overview:**

- Groundwater treatment system needed to control nitrates.

**Magnor solutions:**

- Anion exchange unit
- Cation exchange unit for regeneration water

### Associated solutions

- Anion Exchange Resin Systems
- Cation Exchange Resin Systems

Back to projects

---

## Title: Saint-Isidore
> Source: https://www.magnor.ca/en/projects-case-studies/saint-isidore  
> Group: Our Products  

- Municipalities

**Location:** Saint-Isidore, Beauce, Quebec

**Type of project:** Drinking water

**Type of water:** Groundwater

**Controlled parameters:** Sulphides and manganese

**Flow rate:** 200 US gallons/min

**Project overview:**

- The municipality of Saint-Isidore in the Beauce region wanted a water system that relied on groundwater.
- Magnor worked on the project from the very beginning and performed a treatability test in the municipality.
- The solution we provided was also used to control manganese levels, which exceeded recommended limits.

**Magnor solutions:**

- Greensand filter

### Associated issues

- Manganese

### Associated solutions

- Greensand Filters

Back to projects

---

## Title: Saint-Lambert-de-Lauzon
> Source: https://www.magnor.ca/en/projects-case-studies/saint-lambert-de-lauzon  
> Group: Our Products  

- Municipalities

**Location:** Saint-Lambert-de-Lauzon, Quebec

**Type of project:** Drinking water

**Type of water:** Groundwater

**Controlled parameters:** Organic carbons, arsenic, ammoniacal nitrogen, iron, and manganese

**Flow rate:** 321 US gallons/min

**Project overview:**

- In 2009, the municipality of Saint-Lambert-de-Lauzon (population 6,709) experienced an industrial boom along with increased demand for drinking water.
- While searching for groundwater sources, the municipality detected the presence of various contaminants in a well.
- The municipality had to expand its treatment plant to meet capacity and find additional wells to cope with demand.
- Multiple wells were drilled until one with sufficient capacity was found, but the water quality posed many challenges.
- In 2019, the municipality once again turned to Magnor’s engineers for expert advice in finding the right treatment to address those challenges. The final trial run lasted several weeks, giving us the time to find the best complex solution and make the water suitable for drinking.

**Magnor solutions:**

- One greensand filter
- One catalytic carbon filter
- One anion exchange unit
- One cation exchange unit for regeneration water
- High-flow cartridge filters

### Associated issues

- Arsenic
- Iron
- Manganese

### Associated solutions

- Greensand Filters
- Catalytic Filters
- Anion Exchange Resin Systems
- Cation Exchange Resin Systems
- Potassium Permanganate Detector

Back to projects

---

## Title: Sainte-Claire
> Source: https://www.magnor.ca/en/projects-case-studies/sainte-claire  
> Group: Our Products  

- Municipalities

**Location:** Sainte-Claire, Quebec

**Type of project:** Drinking water

**Type of water:** Groundwater

**Controlled parameters:** Arsenic, iron, and manganese

**Flow rate:** 498 US gallons/min

**Project overview:**

- The challenging part of this project was controlling groundwater arsenic levels.

**Magnor solutions:**

- Greensand filter

### Associated issues

- Arsenic
- Iron
- Manganese

### Associated solutions

- Greensand Filters
- Potassium Permanganate Detector

Back to projects

---

## Title: Shannon
> Source: https://www.magnor.ca/en/projects-case-studies/shannon  
> Group: Our Products  

- Municipalities

**Location:** Shannon, Quebec

**Type of project:** Drinking water

**Type of water:** Groundwater

**Controlled parameters:** Iron and manganese

**Flow rate:** 700 US gallons/min

**Project overview:**

- The municipality of Shannon needed a well water treatment system.
- Iron and manganese levels in the well water exceeded Health Canada guidelines.

**Magnor solutions:**

- Two greensand filters

### Associated issues

- Iron
- Manganese

### Associated solutions

- Greensand Filters

Back to projects

---

## Title: St-Marc-du-Lac-Long
> Source: https://www.magnor.ca/en/projects-case-studies/st-marc-du-lac-long  
> Group: Our Products  

- Municipalities

**Location:** Saint-Marc-du-Lac-Long, Quebec

**Type of project:** Drinking water

**Type of water:** Groundwater

**Controlled parameters:** Sulphides

**Flow rate:** 55 US gallons/min

**Project overview:**

- The project involved upgrading the municipality’s drinking water supply system.

**Magnor solutions:**

- Catalyzed carbon filter specially designed for air injection sulphide removal in continuous regeneration mode.

Back to projects

---

## Title: Timiskaming First Nation
> Source: https://www.magnor.ca/en/projects-case-studies/timiskaming-first-nation  
> Group: Our Products  

**Location:** Timiskaming First Nation

**Type of project:** Drinking water

**Type of water:** Groundwater

**Controlled parameters:** Iron, manganese, organic carbons, and water hardness

**Flow rate:** 217 US gallons/min

**Project overview:**

- In 2014, the Algonquin Timiskaming First Nation drilled a new well to provide a constant supply of drinking water. At the time, Magnor was commissioned to treat the water for iron, manganese, and TOCs.
- In 2020, we were contacted again to treat water hardness.
- With the project on a tight schedule, we got the new system up and running within a week of delivery.

**Magnor solutions:**

- One greensand filter
- Two anion exchange units
- One cation exchange unit and one 1-tonne saturator
- One control panel
- All tanks made of steel to provide the required flow
- Saturator built with structural steel for easy installation

### Associated issues

- Hardness
- Iron
- Manganese

### Associated solutions

- Greensand Filters
- Anion Exchange Resin Systems
- Cation Exchange Resin Systems

Back to projects

---

## Title: Township of Centre Wellington
> Source: https://www.magnor.ca/en/projects-case-studies/township-of-centre-wellington  
> Group: Our Products  

- Municipalities

**Location**: Elora and Fergus, Ontario

**Type of projet**: Drinking water

**Type of water**: Groundwater

**Controlled parameters**: Iron and manganese

**Flow rate**: 360 US gallons/min

**Project Overview**:

- It's one of several water treatment plant that serves this community.
- The need was to increase the water capacity to serve newer residential development.
- The community already had an existing chlorine injection system which was integrated with our system.
- The facility had corrosion issues which required the supply of stainless-steel piping.

**Magnor Solutions:**

- Green sand filter
- Painted carbon steel tank
- Stainless steel piping
- Pressure and flow transmitters and other instruments
- On-line turbidity analyzer
- Control panel

### Associated issues

- Iron
- Manganese

### Associated solutions

- Greensand Filters

Back to projects

---

## Title: Trois-Rivières
> Source: https://www.magnor.ca/en/projects-case-studies/trois-rivieres  
> Group: Our Products  

- Municipalities

**Location:** Trois-Rivières, Quebec

**Type of project:** Drinking water

**Type of water:** Groundwater

**Controlled parameters:** Iron and manganese

**Flow rate:** 2,355 US gallons/min

**Project overview:**

- In 2015, the City of Trois-Rivières was looking to purchase two separate iron and manganese treatment systems to meet provincial drinking water regulations.
- The City planned to use the systems to treat water from 10 groundwater wells at the Des Érables station and water from 2 wells at the Cardinal-Roy station.
- The 10 wells had different contaminant concentrations, making it harder to find a solution that would deliver the desired level of performance.
- The systems had to be integrated with the city’s existing drinking water systems.
- This large-scale project was one of the biggest greensand water treatment projects in Quebec.

**Magnor solutions:**

- Six greensand filters complete with interconnecting stainless steel piping
- Tanks made of painted steel to provide the required flow
- Control valves installed in addition to various control panels
- Filters operating simultaneously with the flow equally split between them so they can handle the variable flows of the 10 wells
- Control panel capable of handling complex logic functions to adjust flow rates and dosing rates depending on which wells are active

### Associated issues

- Iron
- Manganese

### Associated solutions

- Greensand Filters
- Potassium Permanganate Detector

Back to projects

---

## Title: Université de Montréal
> Source: https://www.magnor.ca/en/projects-case-studies/universite-de-montreal  
> Group: Our Products  

- Industrial

**Location:** Outremont campus, Montreal, Quebec

**Type of project:** Process water

**Type of water:** Wastewater

**Controlled parameters:** pH neutralization

**Flow rate:** 275 US gallons/min

**Project overview:**

- Université de Montréal’s Faculty of Science needed a pH neutralization system to treat effluent from lab sinks mainly.

**Magnor solutions:**

- pH neutralization system
- pH neutralization tank
- Mixer
- Dosing system
- Control panel and probes

Back to projects

---

## Title: Villebois
> Source: https://www.magnor.ca/en/projects-case-studies/villebois  
> Group: Our Products  

- Municipalities

**Location:** Villebois, Québec

**Project Type:** Drinking water

**Water Type:** Groundwater

**Updated Parameters:** Iron, manganese and hardness

**Flow:** 54 US gallons/min

**Context:**

Modernization of the Magnor treatment line at the municipality of Villebois to optimize certain control parameters.

**Magnor Solutions:**

- **Solutions in place**
- Water softener
- Green sand filter

- **Additions**
- A chlorine, ph, temperature and turbidity analyzer
- A permanganate detector developed by Magnor
- The commissioning carried out by Magnor technicians successfully adjusted the existing treatment chain with the new additions.

- These additions optimize the chain by automating controls based on continuous readings, and instantly notifying the operator in the event of an erroneous reading.

### Associated issues

- Hardness
- Iron
- Manganese
- Turbidity

### Associated solutions

- Greensand Filters
- Water Softeners

Back to projects

---

## Title: Sectors
> Source: https://www.magnor.ca/en/sectors-activity  
> Group: Our Services  

### Our areas of expertise by sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Sector-specific water treatment solutions

At Magnor, we build water treatment solutions for various sectors and industries.

We are experts in manufacturing drinking water and process water treatment equipment. Our main area of focus is groundwater treatment, but we can also apply our know-how to surface water treatment.

Different sectors and industries have different water treatment requirements. Our water treatment systems are custom made and designed to control one or more specific parameters depending on your needs. Whether you want to make sure that your drinking water meets provincial and federal standards or that your process water meets industry requirements, we will leverage our expertise to provide turnkey solutions that best fit your application.

What’s more, once we commit to your project, we will support you through every stage, from design to commissioning to maintenance.

---

## Title: Drinking water treatment equipment for mining applications
> Source: https://www.magnor.ca/en/sectors-activity/drinking-water-treatment-equipment-for-mining-applications  
> Group: Our Services  

At Magnor, we specialize in designing and manufacturing drinking water treatment equipment for mining applications. Our team of experts has a deep understanding of the industry’s realities and requirements, enabling us to provide mining companies with solutions tailored to their needs and budgets. Once we commit to your project, we will take care of everything from assessing your equipment needs to designing, manufacturing, and commissioning your water treatment equipment.

**Commonly treated types of water**

- Drinking water
- Process water and effluent (polishing)

**Types of mines and sectors served**

- Worker and exploration camps or more permanent facilities

**Types of needs**

- Flow rates ranging between 5 US gpm and 500 US gpm
- Modular containerized solutions
- Remote areas often accessible by plane only

### Our services

**At Magnor, we tailor our approach and provide expert support to meet the specific drinking water treatment needs of customers in the mining industry.**

- Custom manufacturing at our plant (containerized or non-containerized solutions)
- On-site needs assessment
- Project design support at the feasibility assessment stage
- Budget proposals at the economic evaluation stage
- Support provided by a dedicated team during manufacturing and project delivery
- Commissioning, maintenance plans, and long-term after-sales support provided by our service team

### Your partner for the long run wherever you are in Canada

When we take on a water treatment project for the mining industry, we commit to a 20- to 50-year partnership with the different stakeholders involved throughout the life cycle of your project, making sure you have the equipment you need at every stage of your mine’s life. What’s more, we have service teams based in all major Canadian cities so we can meet the service needs of mines across the country, whether they are located in remote areas or not. 

### Proven expertise

Recognized as a top water treatment specialist since 1965, Magnor will work with your procurement, engineering, operations and management teams, overseeing your drinking water treatment and polishing projects for mining applications from start to finish. Our team of experts:

- Works closely together to support in-house engineers and their external representatives
- Understands the specific dynamics of the different stages of mine development
- Can manage complex projects involving multiple stakeholders
- Has full control over the entire process
- Has extensive experience and in-depth expertise
- Can handle complex projects requiring high levels of documentation and quality assurance

**Looking for the right drinking water treatment equipment for your mining applications? Contact us today so we can  on your project.**

### Associated issues

- Arsenic
- pH
- Haloacetic Acids
- Total Organic Carbon
- Hardness
- Iron
- Manganese
- Suspended Solid
- PFAS
- Trihalomethanes
- Turbidity
- Other Issues

### Associated solutions

- Greensand Filters
- Catalytic Filters
- Multi-Media Filters
- Granular Activated Carbon Filters
- pH Neutralization
- Water Softeners
- Anion Exchange Resin Systems
- Cation Exchange Resin Systems
- Potassium Permanganate Detector
- UV Reactor
- Automatic Dosing Units
- Other Solutions

---

## Title: Drinking water treatment equipment for municipal applications
> Source: https://www.magnor.ca/en/sectors-activity/drinking-water-treatment-equipment-for-municipal-applications  
> Group: Our Services  

Municipalities often need to treat their drinking water to address contaminants. At Magnor, we specialize in designing and manufacturing water treatment equipment, and we have the expertise to support municipalities and the different parties involved in water treatment projects.

**Commonly treated types of water**

- Ground water
- Surface water with high total organic carbon (TOC) levels
- Slow flowing surface water

**Types of municipalities served**

- Municipalities with 20 to 10,000 inhabitants
- Flow rates ranging between 10 US gpm and 3,000 US gpm
- Large urban centres and remote areas accessible by plane only

### Our expertise at your service

**If you need assistance with a municipal drinking water treatment project, you can count on Magnor to support you every step of the way, from design and manufacturing to commissioning and maintenance.**

Magnor’s team of experts works with municipalities and the different parties involved, providing input at all stages of the project. Our personalized services include:

### A dedicated team of experts

- Project design support at the feasibility assessment stage
- Budget proposals at the economic evaluation stage
- Support provided by a dedicated team during manufacturing and project delivery
- Commissioning, maintenance plans, and long-term after-sales support provided by our service team

- A dedicated team providing design expertise and acting as a trusted partner for your municipal drinking water treatment projects. Fully committed, the team will draw on their extensive knowledge in the field to deliver custom solutions that best address the issues your municipality is facing.
- Service teams based in all major Canadian cities and ready to meet the service needs of municipalities across the country.

### A collaborative effort

At Magnor, we leverage our expertise to support all the parties involved in your municipal water treatment equipment project:

- **Mayors and chief administrative officers:** They know their regions and their residents’ needs very well and oversee drinking water projects that are often major, complex undertakings. To deliver custom solutions that best address the issues they are facing and provide personalized maintenance services, we make sure we understand their needs so we can find the options that are best suited to their applications.
- **Engineers:** As trusted advisors to municipalities and technical experts playing a central role in water treatment projects, engineers have major responsibilities throughout the project. At Magnor, we work closely with engineers to meet their requirements while maintaining the highest standards of quality.
- **Contractors:** Their job is to meet project specifications and check that everything runs smoothly on the job site, so they are constantly looking for ways to do things better. Our team is there to assist them in the process to avoid any issues on-site.
- **Operators:** As the first line of defence in securing water quality, operators can use our support to prevent operational issues once the project is completed and to ensure the system is working properly.

### Your partner for the long run

When we take on a project to deliver municipal drinking water treatment equipment, we commit to a 20- to 50-year partnership with the different stakeholders involved throughout the life cycle of the project.

**Looking for the right drinking water treatment equipment for your municipality’s needs? Contact us today so we can  on your project.**

### Associated issues

- Arsenic
- pH
- Haloacetic Acids
- Total Organic Carbon
- Hardness
- Iron
- Manganese
- Suspended Solid
- PFAS
- Trihalomethanes
- Turbidity
- Other Issues

### Associated solutions

- Greensand Filters
- Catalytic Filters
- Multi-Media Filters
- Granular Activated Carbon Filters
- pH Neutralization
- Water Softeners
- Anion Exchange Resin Systems
- Cation Exchange Resin Systems
- Potassium Permanganate Detector
- UV Reactor
- Automatic Dosing Units
- Other Solutions

---

## Title: Industrial water treatment equipment
> Source: https://www.magnor.ca/en/sectors-activity/industrial-water-treatment-equipment  
> Group: Our Services  

Many industries that use water as an input to production need assistance in achieving the proper water chemistry levels for their processes. At Magnor, we have the expertise to provide custom solutions to suit any application. What's more, we will take care of everything from assessing your equipment needs to designing, manufacturing, and commissioning your industrial process water treatment equipment.

**Commonly treated types of water**

- Groundwater requiring treatment
- Surface water requiring treatment
- Municipal water requiring specific treatment depending on the process

**Industries and businesses commonly served**

- Food industry
- Energy sector
- Pharmaceutical industry
- Industrial laundry facilities
- Pulp and paper industry
- Breweries and distilleries

**Types of needs**

- Flow rates ranging between 10 US gpm and 3,000 US gpm
- Large urban centres and remote areas accessible by plane only

### Our services

**Magnor is your partner of choice for industrial water treatment equipment, supporting you through every step of the procurement process, from design to commissioning to maintenance.**

- Custom manufacturing at our plant
- On-site needs assessment
- Project design support at the feasibility assessment stage
- Budget proposals at the economic evaluation stage
- Support provided by a dedicated team during manufacturing and project delivery
- Commissioning, maintenance plans, and long-term after-sales support provided by our service team

### Your partner for the long run wherever you are in Canada

When we take on a project to deliver industrial process water treatment equipment, we commit to a 20- to 50-year partnership with the different stakeholders involved throughout the life cycle of the project. What’s more, we have service teams based in all major Canadian cities so we can meet the service needs of industries across the country. 

### Leading-edge expertise

Recognized as a top water treatment specialist since 1965, Magnor will work with your procurement, engineering, operations and management teams, overseeing your industrial water treatment project from start to finish. Our team of experts:

- Works closely together to support in-house engineers and their external representatives
- Understands the complex dynamics of different businesses and industries
- Can manage complex projects involving multiple stakeholders
- Has full control over the entire process
- Has extensive experience and in-depth expertise
- Can handle complex projects requiring high levels of documentation and quality assurance

**Looking for the right drinking water treatment equipment for your industrial applications? Contact us today so we can  on your project.**

### Associated issues

- Arsenic
- pH
- Haloacetic Acids
- Total Organic Carbon
- Hardness
- Iron
- Manganese
- Suspended Solid
- PFAS
- Trihalomethanes
- Turbidity
- Other Issues

### Associated solutions

- Greensand Filters
- Catalytic Filters
- Multi-Media Filters
- Granular Activated Carbon Filters
- pH Neutralization
- Water Softeners
- Anion Exchange Resin Systems
- Cation Exchange Resin Systems
- Potassium Permanganate Detector
- UV Reactor
- Automatic Dosing Units
- Other Solutions

---

## Title: The Other Sectors
> Source: https://www.magnor.ca/en/sectors-activity/the-other-sectors  
> Group: Our Services  

Magnor has expertise in the design and manufacture of water treatment equipment for a wide range of sectors.

Magnor's expertise extends not only to municipal and industrial applications, but also to the following sectors:

- First Nations and Inuit
- Worker's camp
- Recreational and tourist centers
- Remote installation
- Institutional and government organization

Don't hesitate to contact us for all your water treatment needs. Our experts are happy to help.

### Associated issues

- Arsenic
- pH
- Haloacetic Acids
- Total Organic Carbon
- Hardness
- Iron
- Manganese
- Suspended Solid
- PFAS
- Trihalomethanes
- Turbidity
- Other Issues

### Associated solutions

- Greensand Filters
- Catalytic Filters
- Multi-Media Filters
- Granular Activated Carbon Filters
- pH Neutralization
- Water Softeners
- Anion Exchange Resin Systems
- Cation Exchange Resin Systems
- Potassium Permanganate Detector
- UV Reactor
- Automatic Dosing Units
- Other Solutions

---

## Title: Water Treatment in the Food Industry
> Source: https://www.magnor.ca/en/sectors-activity/water-treatment-in-the-food-industry  
> Group: Our Services  

Water is at the heart of every stage of food production, from washing raw materials to sterilizing equipment, cooking, cooling, and final packaging. In the agri-food industry, the quality of this water is not just a technical issue: it is a regulatory requirement, a food safety imperative, and a direct factor that affects the taste, shelf life, and integrity of your products. For food processors, enlisting the services of a reliable partner who is an expert in water treatment is not an option; it is a necessity.

At Magnor, we bring decades of specialized expertise in water treatment for the food and beverage industry, and we offer tailor-made solutions that meet industry standards.

### Why Water Treatment Is Essential in the Food and Beverage Industry 

The water used in agri-food facilities must meet strict standards. Contaminated or improperly treated water can introduce contaminants, alter taste, and affect consistent product quality.

### Types of treated water for the food industry 

The needs of the food industry vary depending on processes, raw materials, and quality standards. Magnor is particularly involved when:

- **Groundwater requires treatment for the reduction of contaminants such as iron, manganese, nitrates or arsenic;**
- **Municipal tap water must be adjusted to process-specific requirements, such as reducing hardness, adjusting alkalinity, or removing chlorine;**
- **Surface water is low flow or requires polishing treatment.**

These treatments ensure stable, compliant and optimal water for food processing, cleaning, steaming, cooking or mixing. Our expertise in water treatment for the food industry

In the food sector, Magnor has developed expertise with several players who use water as an input or in their process, such as:

- Bottlers
- Transformers
- Central kitchens
- Fruit and vegetable producers
- Beverage manufacturers
- Fish farmers

This industry diversity strengthens Magnor's ability to manage complex processes and varied regulatory requirements.

#### Ability to meet all needs, big and small 

We serve customers with facilities of all sizes, with typical flow rates ranging from 10 US gpm to 3,000 US gpm, both in major urban centers and in remote areas accessible only by air. This flexibility, one of Magnor’s strengths, is essential for food processors operating across all provinces and in a variety of logistical environments.

#### A comprehensive, turnkey service offering 

To provide long-term support to the food industry, Magnor offers seamless support that includes:

- **On-site needs assessment**;
- **Support for design and feasibility validation;**
- **Budget proposals** for economic analysis;
- **Custom manufacturing of systems** in our factory;
- **Comprehensive project management** by a dedicated team;
- **And commissioning, maintenance, and long-term service.**

This approach ensures that each solution is perfectly integrated with the operational and health constraints specific to the food and beverage sector.

#### Long-term collaboration across Canada 

Agri-food projects can span several decades. Magnor is involved throughout the life cycle of the equipment, which can often last from 20 to 50 years. With services in all major Canadian centres. This provides the processors with fast, stable and long-lasting support.

Magnor is a recognized water treatment expert in the food industry. We work closely with engineering, operations, purchasing and management teams to:

- Understand the unique requirements of food and beverage processes;
- Manage projects involving multiple stakeholders;
- Ensure complete and standards-compliant documentation;
- Master all stages, from design to the long term;
- Offering robust, adapted and scalable solutions.

#### The applications we serve 

Typical applications in the food industry are:

- Carbon filters for the removal of chlorine and volatile compounds;
- Multimedia filters and cartridge filters for the removal of suspended solids;
- Greensand filters for the removal of iron, manganese, arsenic and sulfide;
- UV reactors for disinfection.

Other solutions also exist according to the specific needs and problems of the customer, all of which are designed and custom-made.

### Magnor, a trusted partner for water treatment in the food industry

With its in-depth expertise, nationwide presence, and turnkey approach, Magnor is a trusted partner for all food companies looking to optimize water quality, improve facility performance, and ensure operational compliance.

### Associated issues

- Arsenic
- pH
- Total Organic Carbon
- Hardness
- Iron
- Manganese
- Suspended Solid
- Turbidity
- Other Issues

### Associated solutions

- Greensand Filters
- Catalytic Filters
- Multi-Media Filters
- Granular Activated Carbon Filters
- pH Neutralization
- Water Softeners
- Anion Exchange Resin Systems
- Cation Exchange Resin Systems
- Potassium Permanganate Detector
- UV Reactor
- Automatic Dosing Units

---

## Title: Solutions
> Source: https://www.magnor.ca/en/solutions  
> Group: Our Services  

### Our areas of expertise by solutions

### Filtration

- Greensand Filters
- Catalytic Filters
- Multi-Media Filters
- Granular Activated Carbon Filters
- Water Softeners

### Ion exchange systems

- Anion Exchange Resin Systems
- Cation Exchange Resin Systems

### Others

- pH Neutralization
- Potassium Permanganate Detector
- UV Reactor
- Automatic Dosing Units
- Other Solutions

### Water treatment solutions

At Magnor, we develop drinking water and process water treatment solutions. We specialize in groundwater treatment, but we can also apply our know-how to surface water treatment.

Our water treatment systems are custom made and designed to control one or more specific parameters depending on your needs. Whether you want to make sure that your drinking water meets provincial and federal standards or that your process water meets specific industry requirements, we will leverage our expertise to provide turnkey solutions that best fit your application.

What’s more, once we commit to your project, we will support you through every stage, from design to commissioning to maintenance.

---

## Title: Anion Exchange Resin Systems
> Source: https://www.magnor.ca/en/solutions/anion-exchange-resin-systems  
> Group: Our Services  

### What is an anion exchange resin system?

An anion exchange unit is a pressure tank containing a bed of anion exchange resin selected based on the type of contaminant to be removed.

### How do anion exchange resin systems work?

Anion exchange resin systems work by separating ions (anions) based on their affinity for the resin material. In an ion exchange process, the resin beads must be regenerated using a concentrated salt solution or other solution depending on the type of anion exchange resin. How often the beads need to be regenerated depends on the levels of contaminants in the water.

This type of system requires various add-ons to work properly:

- A control unit or control panel
- A brine saturator complete with pump or injection system for resin regeneration
- A flowmeter or water meter

### Why use an anion exchange resin system?

Anion exchange units are used to rid water of unwanted particles such as:

- Total organic carbon (TOC)
- Nitrates
- Uranium
- Arsenic
- Other specific contaminants

Total organic carbon (TOC) provides a medium for the formation of haloacetic acids (HAAs) and trihalomethanes (THMs) in water during the chlorination process. Anion exchange resin systems are one possible option to reduce TOC and, in so doing, lower the levels of HAAs and THMs.

### Our Promise

Magnor manufactures custom-built anion exchange resin systems specifically designed to meet your drinking water and process water needs. In addition to providing you with support at the design stage and delivering factory-assembled turnkey equipment, we also offer preventive and emergency maintenance services to ensure your systems are operating at their best.

### Applicable sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Associated issues

- Arsenic
- Haloacetic Acids
- Total Organic Carbon
- Trihalomethanes

---

## Title: Automatic Dosing Units
> Source: https://www.magnor.ca/en/solutions/automatic-dosing-units  
> Group: Our Services  

Magnor's automatic dosing units play a crucial role in various water treatment processes. They enable specific substances to be introduced at different points in the treatment chain to achieve precise results.

Magnor integrates the leading brands of metering pumps into injection units to meet the requirements of different customers. Magnor manufactures pre-assembled dosing units including the DICEtm dosing module for wall mounting. A self-supporting version is forthcoming.

At Magnor, automatic dosing units are used in process lines for many reasons. Here are just a few examples:

### Addition of chemicals 

#### Disinfection 

The injection of disinfectants such as chlorine is necessary to eliminate harmful micro-organisms.

#### Oxidation

Injecting oxidants such as sodium hypochlorite and potassium permanganate is essential to oxidize metals prior to filtration.

#### pH adjustment 

Sometimes, pH adjustment is necessary in the water treatment process. This step is carried out by injecting acidic or basic products to adjust the pH of the water to an optimum level for treatment and consumption.

### Process improvement 

#### Air injection

To improve water aeration and oxidation, air is often injected at a precise and strategic stage in the water treatment chain.

#### Oxidant reduction

To reduce oxidants present in the water, it may be necessary to inject sulfite-based solutions such as sodium bisulfite or sodium thiosulfate.

### Why use automatic dosing units? 

There are several advantages for using automatic dosing units in a water treatment line:

- They enable substances to be precisely introduced and dosed for optimum treatment.
- It is an effective system for improving the treatment process.
- A flexible system that can be adapted to specific water requirements.
- It is a cost-effective system that reduces treatment costs by optimizing and controlling the use of chemicals.

### Our promise

Magnor selects automatic dosing units based on a number of factors, including treatment type, substances to be injected, water flow rate and budget. Our systems are tailor-made to suit your needs. Whether it's drinking water or process water project, we have experience in a wide range of sectors. In addition to providing design support and turnkey, factory-assembled equipment, we also offer preventive and emergency maintenance on your equipment.

### Applicable sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Associated issues

- Arsenic
- Haloacetic Acids
- Total Organic Carbon
- Hardness
- Iron
- Manganese
- Trihalomethanes
- Turbidity
- Other Issues

---

## Title: Catalytic Filters
> Source: https://www.magnor.ca/en/solutions/catalytic-filters  
> Group: Our Services  

Magnor’s catalytic filters are custom-built and can be made of different materials depending on your needs. Catalytic filters use pyrolusite (manganese dioxide), which acts as a catalyst in the oxidation-reduction reaction of iron and manganese. These filters come with all the auxiliary equipment they require to function properly, including a control panel and an oxidant injection system.

We customize the design of our catalytic filters based on water contaminants, required flow rates, and other inputs.

### Flow rates

At Magnor, we customize the design of our catalytic filters to accommodate flow rates from 10 US gpm to 3,000 US gpm depending on your needs.

### Types of catalytic filters

#### Fibreglass

Fibreglass tank filters are lighter than steel tank filters. Fibreglass filter tanks come in different sizes, with the widest measuring 1.6 m (63 in) in diameter.

This type of filter is suitable for small municipal, institutional, industrial, and commercial facilities.

#### Steel

Steel filter tanks are much sturdier than fibreglass ones. They can be custom-built and made of painted or stainless steel. Steel filters also come in bigger sizes, with tanks up to 3.66 m (12 ft.) in diameter.

Since they are bigger and heavier, these filters generally meet the standards of larger municipalities and big industry players.

### Why use a catalytic filter?

Catalytic filters are used to remove the following contaminants:

- Iron
- Manganese
- Sulphide
- Arsenic

#### Drinking water

In drinking water applications, catalytic filters are used by municipalities, communities, worker camps, and recreation and tourism centres to meet aesthetic and health standards as per provincial regulations in effect and Health Canada guidelines. Such standards are intended to protect the public and facilitate the maintenance of the entire distribution system and drinking water valves.

#### Process water

In process water applications, catalytic filters are used to eliminate the harmful effects of the above contaminants in various processes.

**For example:**

- Water used to rinse foods like vegetables must be free of such contaminants to avoid staining.

### Our Promise

Magnor manufactures custom-built catalytic filters specifically designed to meet your drinking water and process water needs. In addition to providing you with support at the design stage and delivering factory-assembled turnkey equipment, we also offer preventive and emergency maintenance services to ensure your filters are operating at their best.

### Applicable sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Associated issues

- Arsenic
- Iron
- Manganese
- Suspended Solid
- Turbidity

---

## Title: Cation Exchange Resin Systems
> Source: https://www.magnor.ca/en/solutions/cation-exchange-resin-systems  
> Group: Our Services  

### What are cation exchange resin systems?

Cation exchange resin systems are a pressure tank containing a bed of cation exchange resin selected based on the type of contaminant to be removed.

### How do cation exchange resin systems work?

Cation exchange resin systems work by separating ions (cations) based on their affinity for the selected resin. In an ion exchange process, the resin beads must be regenerated using a concentrated salt solution or other solution depending on the type of cation exchange resin. How often the beads need to be regenerated depends on the levels of contaminants in the water.

This type of system requires various add-ons to work properly:

- A control unit or control panel
- A brine saturator complete with pump or injection system for resin regeneration
- A flowmeter or water meter

### Why use a cation exchange resin system?

Cation exchange units are used to rid water of unwanted particles such as:

- Calcium
- Magnesium
- Barium
- Other specific contaminants

Calcium and magnesium are the two minerals that typically cause water hardness. Water softeners used to treat water hardness are actually cation exchange resin systems.

### Our Promise

Magnor manufactures custom-built cation exchange resin systems specifically designed to meet your drinking water and process water needs. In addition to providing you with support at the design stage and delivering factory-assembled turnkey equipment, we also offer preventive and emergency maintenance services to ensure your systems are operating at their best.

### Applicable sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Associated issues

- Hardness
- Iron
- Manganese

---

## Title: Granular Activated Carbon Filters
> Source: https://www.magnor.ca/en/solutions/granular-activated-carbon-filters  
> Group: Our Services  

Magnor's **Granular Activated Carbon (GAC) filters** are custom-designed to meet the specific needs of drinking water or industrial process water treatment. They use a filter media composed of **granular activated carbon**, known for its high adsorption of organic contaminants, chlorine, sulfides and many undesirable compounds.

Depending on the application, some systems may use **Centaur ® catalytic activated carbon**, which is particularly effective for the removal of sulfides and chloramines through a continuously regenerated oxidation mechanism.

These filters come with all the necessary auxiliary equipment: **control panels, automatic valves, internal distribution systems**, and can be pre-assembled at the factory for simplified installation.

### How does the granular activated carbon filter work?

A granular activated carbon filter works by physical and chemical adsorption. Activated carbon is a highly porous material that traps contaminants at the solid-liquid interface as water passes through the filter bed.

### The flow rate and capacity of Activated Carbon Filters (GACs) 

At Magnor, the design of carbon filters is adapted to your flow needs, ranging from **3 US gpm for small models** to **&gt;250 US gpm per tank for large industrial or municipal facilities**. Multiple units can be added in parallel to achieve higher total throughputs.

### Types of activated carbon filters 

#### Fiberglass Granular Activated Carbon Filter (FRP)

Fibreglass filters are lightweight and corrosion-resistant. They are suitable for small and medium-sized installations.

- Typical diameters: **7" to 36"**
- Height: **up to 72"**
- Maximum pressure: **100 psi**
- Charcoal volume: **0.5 cu. ft. to 22 cu. ft. depending on the model.**

#### Steel Granular Activated Carbon Filter

Steel filters are robust and designed for large municipal and industrial applications.

- Diameters: **up to 144"**
- Height: **72"**
- Pressure: **Typically, 100 psi**, but can be increased as required These filters can be equipped with pneumatic or electric butterfly valves and programmable logic controllers for washing cycle control.

### Mounting and integration of granular activated carbon filters 

Regardless of the type chosen, the filters can be delivered **pre-assembled on a steel base or not**, including piping, valves and control panel. This arrangement facilitates installation and reduces on-site costs.

### Why use a carbon filter? 

These filters are used to remove:

- **Chlorine and chlorinated by-products**
- **PFAS**
- **La chloramine**
- **Certain organic compounds**
- **Hydrogen sulfide**
- **Colour**
- **Certain hydrocarbons**

### Applications of Granular Activated Carbon Filters 

#### Drinking Water 

Carbon filters are widely used in municipalities, mining camps, and communities to meet taste, odor, and public health standards. They are often integrated into processing chains including multimedia filters, UV systems and ion exchangers.

#### Process Water 

In industry, these filters are used to protect sensitive processes against organic contaminants and chlorine, or to improve water quality, for example in pharmaceutical production or in the food industry.

### Our Promise 

Magnor offers custom-made granular activated carbon filters that are **perfectly tailored to your specific needs.** Our expertise ranges from drinking water projects to industrial water projects. In addition to design and manufacturing, Magnor offers complete services: **commissioning, training, preventive and emergency maintenance.**

### Applicable sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Associated issues

- Total Organic Carbon
- Suspended Solid
- PFAS
- Other Issues

---

## Title: Greensand Filters
> Source: https://www.magnor.ca/en/solutions/greensand-filters  
> Group: Our Services  

Magnor’s greensand filters are custom-built and can be made of different materials depending on your needs. Greensand filters use a medium of silica sand with a manganese dioxide coating (GreensandTM), which acts as a catalyst in the oxidation-reduction reaction of iron and manganese. These filters come with all the auxiliary equipment they require to function properly, including a control panel, oxidant injection systems, and a potassium permanganate level sensor as needed.

We customize the design of our greensand filters based on water contaminants, required flow rates, and other inputs.

### Flow rates

At Magnor, we customize the design of our greensand filters to accommodate flow rates from 10 US gpm to 3,000 US gpm depending on your needs.

### Types of greensand filters

#### Fibreglass

Fibreglass filters are lighter than those made of steel. Fibreglass filter tanks come in different sizes, with the widest measuring 1.6 m (63 in) in diameter.

This type of filter is suitable for small municipal, institutional, industrial, and commercial facilities.

#### Steel

Painted steel and stainless steel filters are custom-built and much sturdier than fibreglass filters. They also come in bigger sizes, with tanks up to 3.66 m (12 ft.) in diameter.

Since they are bigger and heavier, these filters generally meet the standards of larger municipalities and big industry players.

### Greensand filter installation

Regardless of what they are made of, greensand filters can be mounted on a steel base or not. Not sure if you should have yours mounted on a steel base? Here are a few things to consider:

Having your filters mounted on a steel base can help cut installation costs while providing a more solid foundation for your equipment.

### Why use a greensand filter?

- Do you need a turnkey solution?
- How can the space be accessed for delivery?
- Is there enough room to handle the filter?
- What are the installation costs?

Greensand filters are used to remove the following contaminants: **Iron**, **Manganese**, **Hydrogen sulphide** and **Arsenic**. 

### Drinking water

In drinking water applications, greensand filters are used by municipalities, communities, worker camps, and recreation and tourism centres to meet aesthetic and health standards as per provincial regulations in effect and Health Canada guidelines. Such standards are intended to protect the public and facilitate the maintenance of the entire distribution system and drinking water valves. 

### Process water

In process water applications, greensand filters are used to eliminate the harmful effects of the above contaminants in various processes.

For example:

- Water used to rinse foods like vegetables must be free of such contaminants to avoid staining.

### Our Promise

Magnor manufactures custom-built greensand filters specifically designed to meet your needs. Our experience spans multiple **industries** and we have the expertise to assist you with your drinking water or process water projects. 

In addition to providing you with support at the design stage and delivering factory-assembled turnkey equipment, we also offer preventive and emergency maintenance services to ensure your filters are operating at their best. 

### Applicable sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Associated issues

- Arsenic
- Iron
- Manganese
- Suspended Solid
- Turbidity

---

## Title: Multi-Media Filters
> Source: https://www.magnor.ca/en/solutions/multi-media-filters  
> Group: Our Services  

Multi-media filters use a layered media bed of silica sand and anthracite. Anthracite provides in-depth filtration, while fine sand provides surface filtration. Multi-media filters are custom-made and come with a control panel to automate backwashing sequences.

We customize the design of our multi-media filters based on required flow rates and other inputs.

### Flow rates

Our multi-media filters have different flow rate capabilities and can generally accommodate flow rates from 10 US gpm to 3,000 US gpm. We customize the design of your filters to meet your needs.

### Types of multi-media filters

#### Fibreglass

Fibreglass filter tanks are lighter than those made of steel and they come in different sizes, with the widest measuring 1.6 m (63 in) in diameter.

This type of filter is generally suitable for small municipal, institutional, industrial, and commercial facilities.

#### Steel

Painted steel and stainless steel filters are custom-built and much sturdier than fibreglass filters. They also come in bigger sizes, with tanks up to 3.66 m (12 ft.) in diameter.

Since they are bigger and heavier, these filters generally meet the standards of larger municipalities and big industry players.

### Why use a multi-media filter?

Multi-media filters are used to remove turbidity-causing suspended solids greater than 10 microns (nominal).

### Our Promise

Magnor manufactures custom multi-media filters built to meet your specific needs whatever the type of application. In addition to providing you with support at the design stage and delivering factory-assembled turnkey equipment, we also offer preventive and emergency maintenance services to ensure your filters are operating at their best.

### Applicable sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Associated issues

- Suspended Solid
- Turbidity

---

## Title: Our Other Solutions
> Source: https://www.magnor.ca/en/solutions/our-other-solutions  
> Group: Our Services  

From municipal projects to specific industries, Magnor adapts its technologies to treat your water according to your needs.

Here are the other solutions we offer:

- Control panel
- Instrumentation
- Membrane processes
- Other auxiliary process equipment

Magnor is your partner of choice for custom-designed equipment to treat drinking water or process water at variable flow rates.

### Applicable sectors

- Municipalities
- Industrial
- Mining
- Other Sectors

### Associated issues

- PFAS

---

## Title: pH Neutralization Systems
> Source: https://www.magnor.ca/en/solutions/ph-neutralization-systems  
> Group: Our Services  

### What is a pH Neutralization System? 

pH neutralization systems are essential equipment for correcting the level of acidity or alkalinity of water, typically wastewater, before it is discharged to the sewer. At Magnor, these systems are designed to correct the pH of effluents from laboratories, industrial processes or specialized facilities, to ensure compliance with current environmental standards.

These systems are custom-made to suit flow rates, effluent characteristics, and installation constraints.

### How does a pH neutralization system work? 

A pH neutralization system operates through a continuous, automated process. The effluent is conveyed to a neutralization tank where the pH correction is carried out by the gradual injection of acid or basic solutions.

#### Inspection by sensors and dosing pumps 

The dosage is controlled by electronic dosing pumps connected to pH sensors.

- A first probe measures the pH in the tank and activates the corrective pumps.
- A second probe, located at the outlet of the system, records the pH of the effluent before it is discharged into the sewer.

### Flow rate of water treated by the pH neutralization system 

At Magnor, we tailor the design of neutralization systems to your water flow needs, typically between 3 US gpm and 1000 US gpm.

### Types of pH Neutralization Systems - The choice of materials

Magnor offers different types of systems depending on the nature of the effluent and the need for robustness:

#### Plastic tanks (polypropylene or polyethylene) 

These systems are:

- Lightweight and corrosion-resistant
- Ideal for low to warm temperature effluents
- Suitable for processes with low to medium flow rates.

Smaller models are particularly suitable for installations where space is limited, and handling needs to be simplified.

#### Stainless steel tanks 

These systems offer:

- Increased robustness
- Excellent resistance to high temperatures
- Reliable performance for demanding industrial environments.

They are recommended when durability and long-term mechanical strength are a priority.

### Why use a Magnor pH neutralization system? 

These systems provides the following benefits:

- Comply with environmental standards for wastewater discharge Ensure plant safety and compliance with internal standards
- Meet specific neutralization requirements in industrial processes

The Magnor Promise Whether you are looking for a custom-designed system for better pH neutralization or for optimal integration into your existing installations, Magnor can support you.

### Applicable sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Associated issues

- pH
- Other Issues

---

## Title: The Potassium Permanganate Detector
> Source: https://www.magnor.ca/en/solutions/the-potassium-permanganate-detector  
> Group: Our Services  

### The Potassium Permanganate Detector

Our potassium permanganate sensor enables continuous monitoring of the pink color of the water. According to various water treatment system design guides, a pink water detector must be installed at the filter effluent if continuous regeneration is used. This system, called MAGC-1000, has been developed by Magnor and continuously monitors the color at the outlet of a treatment line using potassium permanganate (KMnO4) as a regenerant.

#### Componants of the potassium permanganate detector

- CSA-Certified digital color monitor
- Flow-through chamber with pink water probe
- Pressure reduction valve including pressure gauges
- A flow regulating valve
- Rotameter for flow measurement
- Connection piping and isolation valves

Our MAGC-1000 system is factory pre-assembled on a wall plate and ready for connection to the water treatment system.

#### How does the potassium permanganate detector work? 

The MAGC-1000 detector from Magnor is an essential tool in any water treatment chain that uses potassium permanganate as an oxidizing or regenerating agent. This system enables continuous monitoring of the water leaving the filtration system. It also enables:

- Transmittance identification of KMnO4 color with a high-quality optical sensor installed in the flow chamber.
- The high sensitivity of the sensor means that pink water is detected at a lower level than that perceived by the naked eye.

An alarm signal is sent on detection, enabling the KMnO4 dosing feed to be interrupted and rapid action taken.

#### Why use the permanganate detector? 

There are several advantages to using MAGC-1000 in a water treatment chain. For example, the MAGC-1000:

- Uses no chemicals or reagents required for potassium permanganate detection;
- Allows continuous monitoring of color at the output of the process line;
- Is an easy-to-operate detector with adjustable sensitivity;
- Requires minimum intervention and infrequent maintenance.

#### Our Promise

Magnor has developed a potassium permanganate detector to monitor the pinkish color of water exiting the treatment line. Whether it's a drinking water or process water project, we have experience in multiple sectors. In addition to providing design support and turnkey, factory-assembled equipment, we also offer preventive and emergency maintenance on your equipment.

### Applicable sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Associated issues

- Iron
- Manganese

---

## Title: The UV Reactor
> Source: https://www.magnor.ca/en/solutions/the-uv-reactor  
> Group: Our Services  

The UV (ultraviolet) reactor, also known as an ultraviolet disinfector or ultraviolet sterilizer, is a crucial component in water treatment for eliminating harmful microorganisms. It uses ultraviolet (UV) light to disinfect water in an effective and environmentally friendly way. At Magnor, our UV reactor systems are custom-designed and mounted on steel panels or bases for integration into the complete water treatment chain.

### How the UV reactor works

A UV reactor usually operates in four distinct stages:

1. **Reaction chamber:** Water flows through a stainless-steel reaction chamber.
2. **UV lamp**: A UV lamp inside a quartz sleeve emits short-wave UV rays at typically 253.7 nanometers.
3. **Micro-organism inactivation:** UV rays penetrate the cells of micro-organisms such as bacteria, viruses and protozoa, damaging their DNA and making them inactive.
4. **Disinfected water outlet:** Water free of harmful micro-organisms then flows out of the reaction chamber.

### Why use a UV reactor? 

The advantages of adding a UV reactor to the water treatment chain are numerous, including:

- **Chemical-free treatment:** Unlike chlorine disinfection, UV systems add no chemicals to the water, preserving its natural taste and odor.
- **Effective disinfection:** UV systems effectively eliminate a wide range of micro-organisms, including some that are resistant to chlorine.
- **Safety:** UV disinfection is a safe and environmentally friendly method of water treatment.
- **Low maintenance:** UV systems require minimal maintenance and offer a long service life.

### What are the applications of a UV reactor?

#### Drinking water

Municipalities, communities, workers' camps and recreation and tourism centers use this type of system to meet health and aesthetic standards in accordance with current provincial regulations and Health Canada.

#### Process water

In the industrial sector, UV reactors are used to eliminate micro-organisms harmful to the industrial process used.

**For example:** In the food industry, the UV reactor is often used in the water treatment chain used in food and beverage production.

### Our Promise

Magnor offers UV reactor systems of various capacities, custom-designed to suit the water flow rate and water quality to be treated. Whether it's a drinking water or process water project. We have experience in a wide range of sectors. In addition to providing design support and turnkey, factory-assembled equipment, we also offer preventive and emergency maintenance on your filters.

### Applicable sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Associated issues

- Other Issues

---

## Title: Water Softeners
> Source: https://www.magnor.ca/en/solutions/water-softeners  
> Group: Our Services  

Magnor’s water softeners are custom-built and can be made of different materials depending on your needs. Our water softeners use an ion-exchange resin and come with all the auxiliary equipment they require to function properly, including a control panel and a correctly sized brine saturator.

We customize the design of our equipment based on water hardness levels, required flow rates, and other inputs.

### Flow rates

At Magnor, we provide this type of equipment with different flow rate capabilities and we customize the design to meet your flow rate needs.

### Types of water softeners

#### Fiberglass

Fiberglass water softeners are lighter than those made of steel. Fiberglass water softener tanks come in different sizes, with the widest measuring 1.6 m (63 in) in diameter.

This type of equipment is suitable for small municipal, institutional, industrial, and commercial facilities.

#### Steel

Painted steel and stainless steel water softeners are custom-built and much sturdier than fiberglass ones. They also come in bigger sizes, with tanks up to 3.66 m (12 ft.) in diameter.

Since they are bigger and heavier, these equipments generally meet the standards of larger municipalities and big industry players.

### The purpose of water softeners

In addition to softening water, softeners also help remove contaminants like iron, manganese, and barium.

#### Drinking water

In drinking water applications, water softeners are used by municipalities, communities, worker camps, and recreation and tourism centres to meet aesthetic standards for water hardness as per provincial regulations in effect and Health Canada guidelines. Such standards are intended to facilitate the maintenance of the entire distribution system and municipal valves.

Municipalities need to have properly functioning water softeners to prevent clogging in residential equipment, as water hardness affects the performance of appliances such as hot water tanks, dishwashers, coffee machines, washers, and humidifiers.

#### Process water

In industrial applications, water softeners are used to eliminate the harmful effects of hard water in various processes.

**For example:**

- Laundry facilities use softeners to eliminate water hardness and save on the cost of soap.
- In the energy sector, hardness is eliminated to control scaling in boilers.
- Water hardness can affect any process that involves evaporation.

### Our Promise

Magnor manufactures custom-built water softeners specifically designed to meet your drinking water and process water needs. In addition to providing you with support at the design stage and delivering factory-assembled turnkey equipment, we also offer preventive and emergency maintenance services to ensure your softeners are operating at their best.

### Applicable sectors

- Municipalities
- Food Industry
- Industrial
- Mining
- Other Sectors

### Associated issues

- Hardness
- Iron
- Manganese

---

## Title: About Magnor
> Source: https://www.magnor.ca/en/who-is-magnor  
> Group: Core Pages  

Magnor is a leading Canadian designer and manufacturer of innovative drinking water and process water treatment systems.

Specializing primarily in groundwater treatment, Magnor has over 60 years of experience in the field and operates a modern manufacturing facility with access to a fully equipped analytical lab.

We have implemented drinking water treatment solutions in both large municipalities and remote areas. Our expertise covers water treatment systems for mining projects, First Nations communities, and industrial process water applications.

### Magnor mission

**Your peace of mind is at the core of everything we do,whatever your water treatment project.**

### Our values define who we are and how we do business: 

#### Be transparent

+

### Be transparent

- Raise issues when we see them
- Quickly let the right person know when something is wrong
- Challenge rules and the way things are done to improve them
- Build time into our schedules to talk to one another

#### Think solutions

+

### Think solutions

- Try to address issues on our own or with our colleagues
- Have ideas for solutions when we ask for help with an issue
- Report issues to the person who can solve them, without complaining to colleagues who can do nothing about them

#### Be respectful

+

### Be respectful

- Treat others as equals, regardless of rank, social status, gender, religion, background, and business relationship
- Honour our commitments to our colleagues, our customers, our providers, and everyone we do business with
- Quickly let our team know if we think we cannot honour certain commitments
- Show our emotions without crossing the line, and apologize if we have crossed it

#### Exceed expectations

+

### Exceed expectations

- Set expectations for ourselves, our customers, and our providers
- Consistently meet strict standards, high expectations, and ambitious goals—and try to exceed them
- Constantly strive to improve ourselves, improve our team, and improve our customers’ experience
- Find ways to have fun at work and with our teams

#### Inspire trust

+

### Inspire trust

- Be able to work independently
- Follow Company rules and procedures
- Be reasonable and use our judgment when spending company money
- Refrain from using or borrowing company resources without permission

### Magnor promises

Our **three promises** are the pillars that support our mission to provide you with peace of mind, whatever your water treatment project:

- **Personalized assistance**
- **Guaranteed performance**
- **Long-term support**

Staying true to our values, we leverage our technical expertise and use an eight-step approach to offer top-notch personalized assistance, ensure system performance, and provide long-term support for your projects.

### Our team

Each project is managed by our highly qualified team made up of designers, draftspeople, engineers, chemists, and specialized technicians. We owe our success to the drive and expertise of our diverse team.

- Karim Abouzeid  President  +

**Karim Abouzeid** **President**Passionate about entrepreneurship and water treatment, Karim's strengths lie in building multi-disciplinary teams and processes that serve Magnor's customers well.

    He is dedicated to establishing Magnor as the top Canadian company for designing and manufacturing water treatment equipment.Karim is a CPA and holds a bachelor's degree and a DESS in accounting from HEC Montréal. He purchased Magnor in 2015 to enable the company to focus on its expertise.

Customer service and employee well-being is of great importance to Karim. He achieves this by providing his team, among other things, with innovative tools to deliver a superior customer experience.

Karim is deeply involved in the day-to-day operations of the company, however, it's Magnor's extraordinary team that ensures flawless execution.

Karim loves people and values building strong relationships with employees, customers, and of course suppliers.

Outside of the office, Karim loves spending time with his family. He enjoys skiing, the outdoors, field hockey, and occasionally, the physical challenges of running, triathlon, or cycling.
- Rick Sen, Ing.  Director of Sales - Member of the Executive Committee  +

    **Rick Sen, Ing.** **Director of Sales - Member of the Executive Committee**Member of the Ordre des Ingénieurs du Québec, Rick holds a bachelor's degree in mechanical engineering. Since 2020, Rick has been a dedicated member of the Magnor team.

    With over 20 years of experience in the industry, he is always willing to share his experience with his colleagues. He is a skilled communicator who is attentive to understanding our customers' needs and to provide them with solutions and a high level of support.

His role is to support our customers by acting as a technical reference and helping to develop water treatment solutions tailored to their individual needs. He is passionate about finding customized solutions to complex water applications and helping to provide clean, safe drinking water to communities across Canada.

In his spare time, Rick plays bass, ukulele and travels with his family.
- Sophie Quéry, CPA  Director of Finance - Member of the Executive Committee  +

    **Sophie Quéry, CPA** **Director of Finance - Member of the Executive Committee**Sophie has great organization skills and an outstanding ability to adapt. She holds a specialized graduate diploma (DESS) in accounting procedures and a bachelor of accounting degree, as well as a Chartered Professional Accountant (CPA) designation.

Sophie is not only proficient in all aspects of accounting but also thorough in everything she does. She is respectful, has a solution-driven mindset, and does a wonderful job managing priorities. At work, Sophie enjoys going above and beyond, implementing new tools and working with her colleagues to achieve company goals.

Outside of work, she loves reading, travelling, biking and cooking a good meal. Be sure to ask her what her favourite dish is!
- Maxime Roy, Ing.  Operations Director - Member of the Executive Committee  +

    **Maxime Roy, Ing.** **Operations Director - Member of the Executive Committee**With a knack for organization and planning, Maxime holds a bachelor’s degree in automated production engineering and does a wonderful job managing processes and teams. He is passionate about the water treatment industry and the challenges that come along with it. He is also the right person to manage operations at Magnor because he has a positive attitude, is organized and knows how to listen.

Maxime believes that good management, a job well done and great team dynamics is just what it takes to achieve the best results.

Outside of work, Maxime enjoys spending time with his family and friends. He loves playing golf, fishing and camping. Don’t miss the chance to ask him about his fly-in and houseboat fishing trips.
- Judith Morin, Ing.  Manager - Application Engineering  +

    **Judith Morin, Ing.** **Manager - Application Engineering** Judith is an organized and efficient professional engineer. She is a member of the Ordre des Ingénieurs du Québec and holds a bachelor of mechanical engineering from Montreal’s École de technologie supérieure (ÉTS) engineering school.

She specializes in the design and manufacturing of drinking water and process water treatment systems, and provides technical support tailored to the specific needs of each of our customers. Professionally, Judith is driven by teamwork and design challenges. She also takes a special interest in ensuring documentation quality and organizing records.

    Her passion for her job rivals her love of travelling, the outdoors, reading and music. You are very likely to find her talking excitedly to a co-worker about the latest place she’s visited or the epic round-the-world backpacking trip she took from 2005 to 2007.
- Andreea Milesan  Principal Application Specialist  +

    **Andreea Milesan** **Principal Application Specialist**Andreea has a bachelor’s degree in mechanical engineering from Transilvania University in Romania and over 15 years of mechanical engineering experience.She has also completed the in-house groundwater technical training at Magnor.

Her professionalism and analytical mindset make her a valuable asset to the Magnor team. She is thorough, can work independently, has a keen eye for technical details, and always delivers on time and on schedule.Andreea is passionate about the technical features of every Magnor project. Finding the best water treatment solution for each project is what drives her day after day.

Outside of work, Andreea splits her free time between going on nature hikes and doing yoga. She also enjoys reading and spending time with her family.
- Guillaume Caron, Ing.  Project Manager  +

**Guillaume Caron, Ing.** **Project Manager**Guillaume has excellent interpersonal skills and knows how to communicate clearly and concisely. He holds a mechanical engineering degree from the École de technologie supérieure engineering school, and is currently a Candidate to the Engineering Profession (CEP). His project management skills combined with his technical knowledge make him a valuable asset to the Magnor team.

He is responsible for coordinating every step of project delivery, from initiation to commissioning, making sure his projects meet required quality standards. Guillaume relishes working on big projects and loves the dynamic work environment at Magnor. He is also a good listener and likes to learn from his co-workers and find solutions to problems.

    Outside of work, Guillaume enjoys outdoor activities such as camping, kayaking and fishing, as well as running. In his free time, he also likes to program his 3D printer. Be sure to ask him all about the last item he printed.
- Patrick Martin  Service Technician  +

**Patrick Martin** **Service Technician**Patrick has joined Magnor as a service technician.

With a background as an electromechanic and past experience as a roadside technician, he is calm and thoughtful. We're privileged to benefit from his expertise.

An avid fisherman, Patrick also takes time to recharge his batteries in the great outdoors.
- Frédéric Plamondon  Supply and Logistics Coordinator  +

    **Frédéric Plamondon** **Supply and Logistics Coordinator**Being part of the team for over 7 years, Frédéric now handles the management and evaluation of supply needs as well as inventory control at Magnor.

Frédéric holds an Attestation of Collegial Studies (ACS) in Supply Management and Production Planning from Cégep Lionel-Groulx. He's versatile, inventive, proactive and always in solution mode. Frédéric is also THE super user of Magnor's Enterprise Resource Planning (ERP) system.

His qualifications combined with his strengths make him the ideal person for the job. He has a particular interest in inventory organization and planning, and always manages to acquire the right product at the right time.

Outside of the office, Frédéric keeps fit by going to the gym and running. With a well-developed artistic side, he has a passion for antique furniture and repairing them. He also has an interest in painting and will soon start sculpting.
- Simon Péloquin  Senior Designer  +

    **Simon Péloquin** **Senior Designer**Simon is an outstanding designer specializing in 3D design and technical drawing. With a degree in industrial design and with Magnor since 2012, he has mastered the art of creatively conceptualizing different solutions for our customers.

His general knowledge of plumbing, construction and assembly is an asset, as well as his efficiency and analytical skills. Simon is an excellent team player, and he believes that finding solutions together strengthens team bonds. He knows how to balance work pleasure and performance.

In his spare time, Simon has an interest in the arts in general, but percussion and music in particular. He also enjoys travelling and challenging himself by running.
- Sophie Desrochers  Accounting and Executive Assistant  +

    **Sophie Desrochers** **Accounting and Executive Assistant**With over 20 years of experience in customer service, Sophie is Magnor's key multitasker.

She assists the accountant with her clerical duties, as well as helping the President with drafting, document follow-up and certain marketing tasks. She also provides additional support directly to our customers and other team members.

Rigorous and excellent at managing priorities, Sophie loves taking on new challenges. She enjoys contributing to the improvement of the company. The simple feeling of helping and being appreciated for what she does makes her happy.

She has a great sense of fun and is passionate about her children's sports and good food with friends.
- Jannick Bouchard  Assembly technician  +

**Jannick Bouchard** **Assembly technician** Jannick takes care of the complete assembly and realization of our projects, following Magnor's customized system drawings. He has a number of relevant training courses and certifications that help him in his multiple tasks, such as forklift handling, overhead crane and confined spaces.

With his organizational skills and attention to detail, he accomplishes his multiple tasks with brio. Jannick is passionate about Magnor's mission, which is directly linked to the supply of drinking water in different towns, villages and communities.

When he's not working, Jannick enjoys spending time with his family and participating in winter activities such as Nordic dogsledding.
- Mathieu Chiasson  Assembly Technician

### Our history

1965

1966

1975

1990

2000

2006

2015

2019

#### 1965

Paul-Émile Pichet and Jacques Pichet create Magnor to meet the needs of Magnus. Magnus and Magnor are two separate businesses managed by the same family.

#### 1966

The Company relocates its head office as Magnus expands and demand for equipment built by Magnor grows.

#### 1975

Jacques Pichet takes over from his father, becoming the owner of Magnor and Magnus, which remain two relatively separate divisions.

#### 1990

Magnor uses its expertise in water treatment equipment for steam boilers and HVAC to expand into the drinking water and process water treatment sector.

#### 2000

The Company’s head office is relocated again to accommodate the growth of both Magnus and Magnor.

#### 2006

Denis Pichet takes over from his father, becoming President and Chief Executive Officer of Magnus and Magnor. Magnus and Magnor remain relatively separate divisions.

#### 2015

Magnor celebrates 50 years in business and is acquired by Karim Abouzeid. The company becomes a separate entity so it can focus on its core expertise: drinking water treatment and process water treatment.

#### 2019

Magnor enters into an agreement with [Aureus](https://www.aursi.ca/), opening outlets in most major Canadian cities.

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