After-sales service
At Magnor, we provide outstanding after-sales service
Our team of local service technicians (see map) will support all the repair and maintenance needs for your water treatment equipment.
Through its partnership with Aureus Solutions, Magnor's authorized service technicians are available from Nanaimo (BC) to St. John's (NL). In addition, Aureus can support you directly with complementary services to Magnor, such as Standard Operating Procedures Development, Asset Management and Planning, Sampling, Operational Support, Process Optimization, Compliance Management and System-Specific Training.
On-demand parts and repairs
We provide fast and efficient part replacement and repair services across Canada. Whether you’re dealing with equipment failure or simply want to take preventive action, our team can bring you the parts you need, where you need them.
Regular system checks
Regular system checks are a great way to prevent equipment failure and ensure your water treatment systems are operating at peak performance.
Upgrades
Our refurbishment service is designed to help you upgrade, modernize, optimize and recondition your existing equipment.
Emergency service
450-655-1711
Your peace of mind is our top priority!
Save time and money with our maintenance plan.
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Get priority access to a Magnor technician
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Receive personalized support and assistance
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Avoid paying travel charges
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Enjoy faster service
Our packages *
Basic
Remote advice and support | 6 hours |
Regular business hours - Monday to Friday | 8 a.m. to 4 p.m. |
Option to book a time slot | |
Replacement part search | 5 hours |
Credit toward an on-site service |
Premium
Remote advice and support | 8 hours |
Consultations with other Magnor professionals | 2 hours |
Regular business hours - Monday to Friday | 6:30 a.m. to 5 p.m. |
Option to book a time slot | |
Replacement part search | Unlimited |
Annual remote equipment check | |
Credit toward an on-site service | |
Remote basic training |
Premium +
Remote advice and support | 8 hours |
Consultations with other Magnor professionals | 2 hours |
Regular business hours - Monday to Friday | 6:30 a.m. to 5 p.m. |
Option to book a time slot | |
Replacement part search | Unlimited |
Annual remote equipment check | |
Credit toward an on-site service | |
Remote basic training | |
Regular remote system checks | |
Detailed system training | |
New operator training | |
Pre-scheduled on-site visits | |
Other custome requests |
*Terms and conditions available upon request
Options available for all packages
- Add one annual on-site visit
- Add a remote access program
- Add a bank of hours, and enjoy a lower hourly rate
(for 5 hours or more)
For close to 60 years, our priority has been to give you peace of mind with your equipment.
And that will never change!
Contact us to learn more: 1 800 572-1711 | servicetech@magnor.ca